Sure our name is silly, but Big Ass Fans is serious about being the best: the best in fan design and engineering, the best in customer service and the best place to work. That's why we are looking for great talent to help us get there.
That's not to say Big Ass Fans isn't already a force to be reckoned with. Since our beginning in 1999 we have experienced phenomenal growth. Our staff has grown from two eager entrepreneurs to a worldwide team of over 300 employees.
Bring Your Best to the Table
Big Ass Fans is looking for big thinkers. Big Ideas are what helped us become the world-class company we are today. We have a multi-phase interview and testing process to help us find the bright minds who will help lead the company into the future. It doesn't matter if you are fresh from the graduation aisle or a seasoned pro. If you are smart, savvy and driven, Big Ass Fans is looking for you.
At Big Ass Fans the work is fast-paced and challenging, but the rewards are great. Enjoy a rapidly growing company with excellent benefits.
We’re looking for an ideal Receptionist/Hospitality Specialist to make every person who walks through the doors of Big Ass Fans feel welcomed and valued while creating a hospitable environment.
We describe our ideal employee as:
Smart – highly intelligent in a practical way (not just "book smart").
Takes initiative – recognizes an opportunity and moves quickly to take advantage of it.
Committed – willing to work hard and do whatever it takes to get the job done.
Curious – genuinely, intensely curious about the world and people around them.
Adaptable – readily adjusting oneself and one’s responses to changes in situation or business climate.
To succeed in this role, you will need to demonstrate a high level of:
Communications - Possesses a heightened sense of situational and contextual awareness; great listeners and astute in their observations.
Build Relationships - Focuses on understanding the needs of others and establishing connections between people in addition to businesses.. An effective relationship builder is also able to manage stress and conflict and act as a mediator when conflicts arise.
Customer Service – Anticipates customer needs; provides service in a respectful, accurate, and timely manner.
Attention to Detail - Pays attention to details; reduces a complex concept or task into something that is manageable and clearly interpreted with the patience and perseverance to pursue a problem until its reason and resolution have been exposed. Takes great care with tasks and has a respect for doing things properly.
Processes and Procedures - Consistently follows established company, industry, business, and/or scientific guidelines for the way that they accomplish their work.
Your role will include these critical activities:
First and foremost, to greet employees, customers, and visitors when they come through the front doors
Maintain an atmosphere and decorum in the lobby which will convey professionalism.
Tactfully handle customer complaints or refer to proper department and persons.
Maintain daily visitor register, visitor badges, and safety protocols for visitors.
Remain alert to any organizational or personnel changes within the company. Strive to know all company employees and their function as well as frequent visitors.
Stay alert to solicitors, suspicious persons, and outsiders who enter the premises.
Coordinate travel arrangements including air reservations, scheduling options, hotel reservations, and car rental reservations. Develops travel itineraries to correspond with current schedules.
Inventory, maintain and order office supplies. Processes invoices for supply orders.
Coordinate and manage BAF tour requests.
Act as back up phone support.
Make announcements over the PA system as needed.
Oversee conference room scheduling.
Assist with mass mailings.
Be an authority on "Big Ass Fans"- expert on company history, different departments.
Finally, you must also convince us that you have:
At least a High School diploma or GED.
Experience in hospitality (required) with previous experience in a receptionist role (preferred).
Ability to work with minimal supervision.
Office operation and organization knowledge.
Command of all skills necessary for oral and written communication with employees, and the general public.
Big Ass Fans has a commitment to the principles of equal employment opportunity. In keeping with this commitment, we will continue recruitment, employment, compensation, promotion, terms, conditions and privileges of employment of qualified persons without regard to gender, race, age, sex, religion, ethnicity, national origin, disability, veteran status, sexual orientation or any other category protected by applicable federal, state or local law. Individuals shall be judged solely on their job-related aptitude, training skills and performance .
Big Ass Fan Company, the name says it all. Delta T Corporation, doing business as Big Ass Fans, makes six-to-24 foot diameter ceiling fans....