Answer phones and greet customers in a courteous and professional manner and perform additional clerical work as assigned.
Essential Duties and Responsibilities:
Greet all visitors and guests upon entering design center, and provide appropriate assistance as requested.
Manage all incoming calls including, but not limited to, answering the phone and directing calls , daily retrieving and forwarding messages from answering system and activate message system at end of day.
Assist in general administrative and clerical duties required for daily functions of business.
Maintain Designer Performance System entering all necessary data.
Maintain home call logbook and pagers for design consultants.
Maintain customer pick-up files.
Keep accurate attendance records.
Handle all design center mail functions.
Knowledge, skills, and abilities:
High school graduate or equivalent with one to two years experience as a receptionist, office or customer service experience preferably in a retail environment.
Excellent communication and listening skills, a pleasant demeanor along with a professional appearance and ability to work well with others.
Detail oriented with ability to work with figures and analyze forms.
Basic computer skills necessary.
Work Environment- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will usually work in a retail design center/office environment. The noise level is minimal and there may be some exposure to dust.
Physical Demands- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Significant portions of this assignment involve prolonged sitting with occasional standing, bending or walking and application of manual skills requiring motor coordination in combination with finger dexterity.
CareerBuilder - 13 months ago