GlobalHue - New York, NY

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Position Summary

Provides front desk coverage through operating a multi-line telephone system. Also greets, registers, and directs guests to the appropriate personnel. Essential duties and responsibilities include the following. Other duties may be assigned.

Key Responsibilities
  • Answer incoming telephone calls; determine purpose of calls, and forward calls to appropriate personnel and/or departments by using SoftConsul, if available.
  • Answer questions and provide callers with addresses, directions and other information as requested.
  • Retrieve messages from voice mail and forward to appropriate personnel.
  • Transfer calls to voice mail when appropriate personnel are unavailable. Deliver messages when necessary.
  • Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
  • Monitor daily entry and out-of-office schedules (as recorded on log) of staff persons. Also provides employee status when inquiries are made.
  • Monitor visitor access to agency.
  • Receive, log, sort and route mail and related packages/publications to staff persons. (An Office support personnel provides assistance with delivery of packages.)
  • Make sure lobby monitors continuously show current GlobalHue videos during work hours

Job Requirements
  • Update contact information for all GlobalHue employees and locations (accessible via e-mail).
  • Assist office manager with booking travel for non-executive staff persons as daily schedule permits or when manager is out.
  • Assist Finance Department as needed with requested projects.
  • Thursdays – create log to match FedEx invoices.
  • Maintain updated schedule for all agency conference rooms.
  • Support IT.
  • Tuesdays - check timesheet report; disable/enable Outlook when necessary.
  • Monitor emails sent to Support and respond accordingly.
  • Assist management staff with administrative duties when necessary.
  • Assist HR when needed.
  • Tuesdays – print timesheets, log into excel.

  • Ability to answer multiple phone lines
  • Excellent Excel and computer skills
  • Excellent communication skills both verbal and written
  • Ability to work with a diverse group of people

  • High School Diploma

About this company
6 reviews
GlobalHue lends a multicultural tone to its clients' advertising efforts. The agency provides creative ad work and marketing plans...