Universal Health Services, Inc.
(UHS) is one of the nation’s largest and most
respected health care management companies, operating through its
subsidiaries acute care hospitals, behavioral health facilities and
ambulatory centers nationwide.
Founded in 1978, UHS subsidiaries now have more than 65,000
employees. The UHS
business strategy is to build or purchase health care properties in
rapidly growing markets and create a strong franchise based on
exceptional service and effective cost control. Our success comes from a
responsive management style and a service philosophy based on
integrity, competence and compassion.
a 116 bed
facility located in the beautiful residential Kingwood
community. We are
located about 30 miles northeast of the Houston Medical Center. The hospital provides 24-hour
emergency services. We
serve children, adolescents, adults for psychiatric and behavioral
health. The hospital
also has services in intensive outpatient and partial hospital
Kingwood Pines Hospital currently has a PRN PReceptionist
position available. The candidate selected will be responsible for the
To facilitate the
flow of organizational information; to provide a positive, responsive
environment for receiving internal and external customers via
telephone and face-to-face interaction.
family members, medical staff, allied professional staff and visitors
to the facility in a clear, friendly and professional manner. Routes telephone and
in-person messages accurately, completely, and
telephone promptly in a clear, friendly and professional manner. Directs calls to the
appropriate staff member.
Calls codes over
the facility intercom clearly and correctly.
identification badges to any non-staff person who leaves the lobby
support duties for various departments as assigned by the
Administrative CEO Assistant. Those duties include – but are not
limited to – typing, copying, data input, sorting, filing,
collating, collateral materials, email lists, update phone lists
monthly, Mail-Outs as directed, referral development reports as
mail and coordinates pickup of outgoing courier
training and development activities as assigned, which includes
Customer Service Training.
facility safety, infection control and security
duties as required and typing as requested through
Service Excellence is a
primary goal! Provide
the best customer service experience.
All hospital staff, medical staff, allied professional
staff, external information requestors and patients and their
High school level reading,
writing and arithmetic skills; skills in business English usage;
excellent telephone etiquette and tact; pleasant and audible speech,
with good enunciation.
Must be proficient in Word, Excel and Desktop Publishing with
the ability to operate office equipment, i.e., copier, calculator and
computer typing a minimum of 40+ wpm. Ability to operate telephone console; ability to
receive detailed information through oral communication, and to make
fine discriminations in sound.
Ability to interact effectively with persons of widely diverse
backgrounds, cultures, roles and socio-economic classes; ability to
interact effectively with persons in crises or resistant or negative
toward organization; ability to remain seated at reception desk for
long periods of time without significant discomfort or
High School diploma or
Minimum of one (1) year of
experience in a position requiring contact with the public. Computer and word processing
operating a telephone console with multiple lines preferred. Experience in the hospital
- Current Driver's
- Current CPI
Range of motion
sufficient to perform essential job functions. Hearing and vision sufficient
to perform job functions.
Emotional stability sufficient to perform essential job
functions. Ability to
sit for extended periods of time.
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