Receptionist
NuVasive, Inc. - San Diego, CA

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Career receptionist who operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Greets guests and visitors to the lobby and helps them with their visit.

Essential duties and responsibilities include the following. Other duties may be assigned.
  • Answers incoming telephone calls, determines purpose, and forwards to appropriate personnel or department using excellent customer service skills. Retrieves messages from main voice mail and forwards to appropriate personnel. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Welcomes lobby visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access when required.
  • Answers basic questions about organization and provides callers with address, directions, and other information.
  • Receives and processes incoming US mail and packages to appropriate individuals and departments for receiving and routing on a daily basis. Prepares outgoing mail and packages to meet specific carriers requirements (USPS, UPS, FedEx, etc.). Maintains postage fund on postage machine.
  • Maintains fax and other business machines (i.e. printers, copiers), assists users, sends faxes, and retrieves and routes incoming faxes.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents as necessary.
  • Responsible for ordering letterhead, business cards and nameplates and other clerical duties such as filing, photocopying, and collating as directed by the Operations team.
  • Maintains various employee phone lists for use by internal staff. Manages public e-mail in-boxes and routes information as needed.
  • Coordinates other services as necessary such as employee car wash service and dry cleaner.
  • Perform duties in compliance with applicable FDA and state regulations as well as standards including, but not limited to, ISO 13485.
Required Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or G.E.D. required and one to two years related experience and/or training; or equivalent combination of education and experience.

Computer Skills: Proficient and accurate with Word and Excel. Competency in navigating the Internet.

Language Skills: Ability to read and interpret documents such as safety rules, company policy and procedure manuals. Ability to write business reports and correspondence. Ability to speak effectively to individual customers and employees.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, proportions, percentages.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to walk and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Required Experience Required Experience:
  • Associate’s degree (A. A.) or equivalent from Two‑year College or technical school in office management, business administration or related field preferred; high school diploma or G.E.D. required;
  • Proficiency with word processing (Word), spreadsheets (Excel), presentation programs (Power Point), charting, flow charting, and graphs. High level of competency in navigating the Internet.
  • Ability to read and interpret documents such as safety rules, company policy and procedure manuals. Ability to write business reports and correspondence. Ability to speak effectively before groups of customers, employees, and management of organization.
  • Ability to calculate figures and amounts such as discounts, interest, proportions, percentages.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

NuVasive, Inc. - 15 months ago - save job - block
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