The Receptionist is responsible for:|
Greeting visitors and directing them to the appropriate person.
Supervising traffic flow and environment in the waiting area.
Responding to general inquiries from the public about the Program over the telephone and with walk-ins.
Other duties as assigned
High school diploma or equivalent. Additional education desirable.
At least one year experience in a similar office setting.
Knowledge, Skills, and Abilities:
Ability to provide friendly and efficient customer service to the public.
Ability to effectively communicate verbally with internal contacts and others as appropriate.
Demonstrated ability to work successfully with socio-economically and ethnically diverse populations.
Ability to file alphabetically and numerically.
Ability to effectively perform with constant interruption.
Ability to read, write and speak English. Proficiency in Spanish or Creole desirable.
Ability to use necessary office equipment, computers and peripherals