Receptionist serves as a Guest Ambassador to visitors to
affects customer service to stakeholders through effective
switchboard management, lobby milieu management and the smooth
implementation of safety protocols. Job responsibilities include, but
are not llimited to:
effectively with courteous phone and interpersonal skills and have
the ability to adapt communication to the level of understanding of
the patient when needed.
Maintain a professional
appearance and utilize excellent customer service
Have knowledge of building
layout and give appropriate directions.
Adhere to HIPPA regulations
and hospital confidentiality policies.
Check in-house status of
key employees at the beginning of shifts to expedite incoming
Accept deliveries of
packages, letters and flowers in accordance with HIPPA and hospital
policies when receiving goods.
return of keys by delivery personnel.
Sign receipt for all
deliveries and maintain copy.
Ex outgoing deliveries
High School Diploma or equivalent experience. Additional coursework
years prior experience in a customer-service field using multi-line
customer service experience in healthcare
Must be computer literate with knowledge of
Microsoft Outlook and Word.
Universal Health Services - 14 months ago
With dozens of health care facilities in nearly every state, Universal Health Services (UHS) isn't quite ubiquitous, but it's...