Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for a professional and personable Receptionist in Denver, CO.
Under general supervision, is responsible for greeting and assisting patients and visitors in a prompt and courteous manner. Operates the telephone maintaining a professional demeanor, routes calls efficiently, and takes accurate and complete messages as appropriate. Keeps lobby neat and orderly. Schedules patient appointments. Collects patient co-pays and account balances. Assists others with general clerical work and mailroom support as requested. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greets patients and visitors in a prompt, courteous, and professional manner.
Answers incoming calls and transfers calls to appropriate offices/staff.
Takes and relays accurate and complete telephone messages.
Collects patients co-pays and account balances.
Schedules patients appointments.
Responsible for updating medical record in regards to additional information recieved via mail or fax.
Provides information to callers including directions, addresses, telephone numbers etc.
Performs clerical duties as assigned by the supervisor.
Maintains telephone and visitor logs.
Exercises discretion and interpretive judgment in frequent contacts with the public.
Performs other duties as assigned.
Requirements for Receptionist includes:
- High school diploma or equivalent required
- Previous medical office experience preferred
- Outstanding customer service skills
All candidates are required to pass a drug screening and background check prior to hire.
US Oncology - 17 months ago