If taking care of human resources is our business,
imagine what we offer our own people.
At Insperity we help businesses provide the best possible benefits and advantages to their employees. Needless to say, we understand that doing more for people is the best way to do things. Look at our benefits package, our work environment and our commitment to your personal and professional successlets just say we lead by example. Take a closer look. Then take your place with the company that understands you have a life as well as a career.
Responsible for delivering reports and metrics derived from Records Department activities. Assists entire Records team by gathering data, designing reports, and collaborating with internal partners to provide the Records Leadership team with accurate data on key metrics of the department. Provides the data and reports to ensure that Insperity remains in compliance with multiple regulations, including those associated with U.S. Citizenship and Immigration Service, Social Security Administration, and the Internal Revenue Service.
ESSENTIAL FUNCTIONS Prepares reports on a continual basis (may be weekly, monthly, quarterly, etc.) to identify performance on Records Department key metrics. Analyzes complex, multi-faceted information and applies solid reasoning to the results to ensure accuracy. Able to report on specific data as well as trends that develop with that data. Presents data in formats that are easily understood and from which solid action plans can be developed. Maintains box storage database and executes annually on records retention policy. Participates in group problem-solving for existing issues, and brainstorming for better performance going forward. Collaborates with Records team to ensure that data and reporting is accurate and to identify new areas for which reporting would be beneficial. Ensures the quality and integrity of the data used by Records and other internal departments. Conducts research proactively and investigates new ways to increase efficiency. Supports the Records leadership team in responding to internal providers or clients. Gathers data, some of which may be difficult to gather, to meet pressing deadlines. Accessing and analyzing benefits information as relates to records management. EDUCATION / EXPERIENCE REQUIREMENTS High School Diploma is required. Bachelors degree (or equivalent work experience) is preferred. Three to five years of related work experience is required.
LICENSES / CERTIFICATIONS CRM certification preferred.
KNOWLEDGE / SKILLS
Experience with database and records management systems.
Proven ability to research, gather and assemble data in meaningful ways, and present results to internal customers with a high level of accuracy.
Proven ability to present information in an easily understandable way.
Proficient at time management and organization with a strong sense of urgency, flexibility, and adaptability.
Exceptional customer service capability in a team environment.
Ability to interact with multiple internal business units.
Effective written and verbal communication skills.
Exceptional organizational skills and flexibility to handle shifting deadlines and priorities
Experience in managing multiple projects.
Proficient use of Microsoft Office programs and demonstrated ability to learn other application programs, as needed.
Proven technical skills to fully leverage technology and database use.
Ability to learn new systems and processes quickly.
TRAVEL REQUIREMENTS Up to 5% of time Offering unrivaled benefits starting day one! Competitive Compensation Package Generous paid time off (19 days!) for personal, vacation and sick days 8 Paid holidays Four hours/month paid volunteer time off Employee stock purchase plan 401(k) plan And much more!
Insperity - 2 years ago