Regional Account Manager West Coast Amcor -
Commerce, CA
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POSITION: Regional Account Manager – West Coast
REPORTS TO: Business Director, Food, Home & Personal Care
GRADE: 17
LOCATION: California
Overview
This position will be instrumental in securing new business opportunities for growing the North American Diversified Products Food business portfolio across the West Coast region. This position will ideally be located in California. This role will also be heavily action-oriented leading to identifying and acquiring new accounts in the Food, Home & Personal Care Industry with significant growth potential.
Essential Functions
· Proactively search, identify and obtain new business opportunities with new customers and existing customers. Manage resources as required to accomplish.
· Active pipeline development and management with a focus on increasing active customers and growing volume sales.
· Establish strong, multi-level, win/win relationships with new and existing customers. Focus will include, but not be limited to the following:
1) Acting as the direct, primary face-to-face contact to the customer
2) Maintaining strong win/win relationships
3) Understanding customer requirements
4) Addressing/resolving issues with current customers (quality, AR, etc.)
5) Participating in partnership and problem solving sessions, as well as product line trials with existing/new customers
6) Providing strong service support and coordination for customers
· Manage existing West Coast Food, Home & Personal Care customers and leverage technology, products, and capabilities to capture larger share within existing accounts
· Identify key decision makers and influencers beyond purchasing and craft relationship plans
· Develop and maintain action plan for how accounts will achieve targets and identify specific actions to improve earnings
· Identify and align resources, action plans and communications required to execute account plans and resolve issues
· Develop, manage and execute contract negotiations
· Manage negotiations/resolution of product, quality, and service issues
