Regional Associate Relations Manager
Home Depot - Houston, TX

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POSITION PURPOSE

The Regional Associate Relations manager (RARM) is responsible for executing the strategy for
promoting fair and consistent employment practices. The RARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. This role requires highly-developed interpersonal and consultative skills for dealing with sensitive and controversial situations. The RARM reports to the Division Director of Associate Relations.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
Provides direction and guidance to Regional Vice President, Regional Human Resource Director, and other regional leaders on labor and employment issues/trends and associate relations needs to ensure they are creating and maintaining a positive associate relations environment
Providing guidance to regional leaders on the interpretation and consistent application of
Company policies, programs and initiatives
Counseling and coaching leaders on proactive associate relations initiatives
Analyzing regional/district/store data to identify AR activity/trends and ensuring fair and
consistent application of Company policies and practices using various tools and then developing,
executing, and following up on game plans
Provides direction and guidance to regional leadership on associate relations activity and
compliance trends through updates on all labor and employment claims and activity
Monitoring all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team
Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance
Assisting in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity
Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and
other labor and employment claims
Acting as a resource to assist Medical Health Management, Legal, and Asset Protection with
respect to investigations and other associate relations matters
Assists Associate Services in managing, resolving and reporting workplace violence matters
Recommending and conducting training for management on legal and AR/labor relations matters, developing customized training where appropriate in partnership with Learning Development
Working with Government Compliance to promote diversity using diversity reporting tools, as well as addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other
regional compliance issues
Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store
Managers to ensure fairness and consistency

NATURE AND SCOPE

Reports to Division Director of Associate Relations

ENVIRONMENTAL JOB REQUIREMENTS

Typically located in a comfortable indoor area. There may be regular exposure to mild physical activity.

TRAVEL

Typically requires overnight travel up to 60% to 75% of the time.
ESSENTIAL SKILLS

MINIMUM QUALIFICATIONS
Must be eighteen years of age
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable

EDUCATION REQUIRED

The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent.

YEARS OF RELEVANT WORK EXPERIENCE - 6

PHYSICAL JOB REQUIREMENTS
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

PREFERRED QUALIFICATIONS
Advanced degree in law, employee relations, or human resources
Multi-site (50+ locations) and experience with 10,000 associates
8 years experience in employment law, employee relations or human resources is preferred
PHR or SPHR or equivalent certification
Bilingual Spanish

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES
Ensures Superior Service
Analyzes the Business
Ensures Process & Operational Consistency
Builds Relationships
Leverages Partnerships
Demonstrates Seasoned Judgment
Communicates Effectively
Labor & Employment Law Expertise
Labor Relations Expertise
Consultative Skills

Home Depot - 21 months ago - save job
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