The Regional Brand Merchandiser is responsible for training and overseeing the consistency and visual quality of Shinola within all retail locations in the managing region, while upholding the Shinola visual standards and expectations.
In order to ensure and train for exceptional customer service a Brand Merchandiser must be able to speak to the story of brand and product knowledge. An understanding of key features of our product and maintaining up to date brand awareness and product knowledge is a key to the brands success.
Ensure proper training on product knowledge and visual guidelines for all department stores within Region.
Help train Visual managers and store teams in visual display within region
Build communication channels between department store management and corporate team about feedback on product, returns, faq's etc.
Work with corporate visual team to gather artistic direction and information and communicate accordingly.
Communicate the quality of visual displays through store visits and regular photo analysis
Understand and instill the visual standards set by Creative Director.
Discloses all information regarding any visual issues within each specific location within region.
Informs store as to when roll-outs will be implemented and when major projects/floor moves will be conducted
Communicates with store team on merchandising standards and how to maintain displays
Reports weekly and monthly on overall display presentation within each department store within region, areas of opportunity, recommendations etc.
Conducts regular stock walkthroughs to stay up to date on all inventories within each door.
Reports what skus within each location are moving faster/slower than others, their location and adjacencies
Manages and oversees training processes within each location
Maintains constant communication with training team as it pertains to visuals, product knowledge and brand awareness amongst store teams within each location
Analyze and communicate weekly reports from visual/training team about each specific location within region.
3-5 years visual merchandising experience within a retail department store or luxury retail environment
Bachelor's degree or relevant longstanding retail experience in accessories and/or leather goods.
Experience with managing and training store teams on brand/product knowledge and visual guidelines.
Excellent interpersonal and communication skills
Outstanding organization skills and detail oriented
Punctual with excellent time management skills
Team oriented mentality
Takes initiative and is a problem solver
Excel and PowerPoint proficient
Note : Shinola is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.