- Manage a basis of 25-50 of the hotel top key accounts, being most of them multiple hotel users.
- Obtain 35-75 new key-prospects, on a week basis.
- Maintain prospect, independently solicit and book business.
Determine and recommend prospective group meeting and from free market information, as well as information from purchased lead sources, analyzing historical and other statistical information (market segment, account mix goals), participating in conducting customer interviews and preparing customer call analysis report.
Solicit group, banquet and other function business directly and jointly with others through the preparation, execution and completion of Action Plans.
Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction.
Upon closing, coordinate and follow-up with other hotel departments to ensure delivery of superior guest's services.
Prepare weekly, monthly, quarterly and annual reports as required by Morgans Hotel Group Policy and Procedural Guidelines.
As directed, compile and input market intelligence information to the Sales Information Management System.
As directed, participate in trade shows, conventions and promotional events within the hotel, the industry and customer organizations.
Achieve established group room nights and revenue as outlined by the agreed upon goals.
- Bachelor’s degree and/ or 18 months as a Sales Manager, or equivalent industry experience.
- Computer Literate (Microsoft Word, Excel, CLS and ACT.)
- Selling Skills, which are at minimum above the industry average, this includes but not limited to Xerox, Wilson Learning, Forum, Customer focused sales skill. Incumbents, who have not completed these sales techniques, should be well versed in prospecting, rate and contract negotiating, business planning and telephone sales.
Morgans Hotel Group - 10 months ago
Morgans Hotel Group (MHG) is part of a growing trend of staying in boutiques rather than shopping in them. The company owns (wholly or...