The successful candidate must reside or be willing to relocate within 30 miles of a retail outlet assigned to this region and may telework or establish an office in one of the retail stores.
ABC is seeking a dynamic individual to manage the complete operation of all retail, licensee and/or dual operation ABC stores within an assigned region that encompasses Crozet, Staunton, Hot Springs, Clifton Forge, Covington, Nellysford, Lexington, Monterey, Amherst, Fisherville, Lovingston, Waynesboro, Verona and Stuarts Draft.
This Regional manager will be responsible for:
Employee scheduling, job performance, employee relations and disciplinary actions and making independent staffing adjustments to meet business demands; Hiring to include interviewing and selecting candidates for store sales career opportunities; Management oversight of multiple retail sales stores while ensuring product availability, inventories and adequate staffing needs; Addressing facilities and real estate matters, ensuring safety and security, and maintaining stores presentation and cleanliness; Planning/coordinating new store openings and renovations, ensuring that all outlets are in compliance with ABC Category Management Guidelines, and store management maintains effective displays; Expertise in automated retail sales and other computer systems applications and equipment, and inventory management to include shortages accountability; Coaching and coordinating employee and manager development and training programs to include newly hired / promoted employees; Ensuring all contacts with internal and external customers reflect excellence in customer service; Monitoring schedules to minimize overtime and proper utilization of allocated hours.
Additional qualifications include:
Considerable experience managing multiple levels of retail supervision in a similar environment. Extensive knowledge of accounting principles related to retail management and forecasting oversight, inventory, point of sales (POS) systems, retailing methods, shelf management and merchandising techniques, customer service practices and alcoholic beverage product knowledge, and applicable regulations and business practices regarding the sale of alcohol in Virginia. Considerable alcoholic beverage product knowledge and business practices regarding the sale of alcohol in Virginia. Considerable knowledge of the laws and regulations relating to a retail environment is needed as well as a working knowledge of automated forecasting and warehousing processes. Monitoring inventory and cash accountability, maintaining records, and performing retail and inventory audits, performing semi-annual audits, and developing management reports and spreadsheets for monitoring sales and performance trends. Responding to after hour emergencies and recommending store relocations.
Experience utilizing personal computers and word processing and spreadsheet software applications to create daily, monthly and annual reports is needed along with the demonstrated ability to plan, coordinate and manage the activities of supervisory staff. Knowledge of Human Resources policies, business practices, and laws that ensure fair and equal employment opportunities for a staff reflective of diversity and highly qualified,knowledgeable and customer service focused employees.
Preferred qualifications include knowledge of related ABC laws and regulations.