Regional Services Manager
Revolution Analytics - Palo Alto, CA

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Job Description Revolution Analytics is in need of experienced hands-on software professional services managers to lead the development and delivery of training and consulting services to customers within each of its sales regions.

Responsibilities
  • Provide support, both tactical and strategic, in achieving regional product sales quotas
  • Meet professional services revenue and profit quotas while managing regional P&L
  • Develop proposals for consulting and training services in support of software sales
  • Manage project delivery through selection and use of appropriate staff and service partner resources to high levels of customer satisfaction
  • Work with Sales to closely manage pre-sales proof of concept projects
  • Lead completion of regional RFP/RFI requests
  • Cultivate partner and customer relationships to grow the regional services business
  • Develop and maintain relationships with channel partners
  • Staff and manage regional services resources as needed including project managers, integration engineers, solutions architects, etc.
  • Manage projects and resource allocation in support of regional and corporate priorities
  • Promote services and presales best practices and knowledge sharing
  • Maintain currency with software and training product offerings for use in client meetings and proposal development.
  • Manage change requests and issues related to service delivery
Job Requirements
  • Technical education (BS, MS) preferred, with PMP certification a plus
  • 5-10 years of services management experience at the Region/ District level
  • 3-5 years experience managing all aspects of a services business including P&L
  • Prior experience in systems integration with enterprise IT
  • Demonstrated ability to grow and manage services staff, products, and processes in support of enterprise software sales.
  • Ability to excel in a team environment
  • Demonstrated creative problem solving ability
  • Effective oral, presentation, and written communication skills
  • Understanding the basics of analytics application architectures and their integration with databases, data warehouses, BI tools, web apps, etc.
  • Some understanding of basic statistics and R or a comparable analytics tool
  • Skilled in project management, including change and issue management.
  • Understanding of common software development lifecycle methodologies including agile and scrum
  • Experience in recruiting and managing a pool of consultants, as well as in building and maintaining relationships with large systems integrators.
  • An understanding of the structure of contracts related to service project delivery
  • Solid experience in proposal development and statements of work for both proof of concept and follow-on projects.
Desired Software Experience
  • Windows and Linux
  • R/Splus with some SAS
  • Hadoop and MapReduce
  • SQL and noSQL databases
  • Apache, Tomcat, Yum
  • Java, Javascript, .NET
Location: Palo Alto, CA or NYC
Schedule: Full time
Travel: 25%

Please email your resume to Revolution Analytics , noting the job title and location.

Revolution Analytics - 20 months ago - save job - block
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