North East Medical Services (NEMS), a multi-specialty health care organization, is seeking a full-time Registered Nurse Team Leader for our San Francisco site. A Registered Nurse (RN) team leader functions under the direct supervision of a physician team leader & nurse manager performing duties in accordance with the policies of North East Medical Services. The RN team leader is part of the health care team to provide comprehensive health care for patients and supervises the activities of the Licensed Vocational Nurses (LVNs), and Medical Assistants (MAs).
Works closely with clinic providers to provide comprehensive health care to patients and promote the smooth operation of the clinic team.
Determines that staffing ratios for the teams are adequate and coordinate with Nursing Manager for overall coverage.
Understands and implements clinic policies.
Implementation of clinic and regulatory protocols. These include protocols as determined by the Medical Quality Assurance Committee (MQAC), clinical treatment protocols, and protocols as determined by the Medical Director and NEMS Administration.
Assists in developing departmental goals. Ensure that nursing team members understand the departmental and organizational goals and work toward the achievement of the goals.
Coordinates CDP, CPSP, CHDP/VFC and DPH vaccine programs.
Prepares and participates in health plan and program audits.
Assists in the provision of clinical services such as, but not limited to, taking vital signs; performing EKG, immunizations, TB skin tests, blood draws and insertion of urinary catheters; collects and prepares specimens as necessary.
Starts IVs and administers medications including intravenous infusions as ordered.
Participates in training of nursing staff and students. Identify team member’s development and training needs and ensure that training is obtained.
Knows the scope of practice for his/her own profession and that of the Licensed Vocational Nurses (LVNs) and Medical Assistants (MAs), and assigns tasks accordingly .
Monitors the activity and performance of other members of their team. Ensures that nursing team members are performing at their level of job duties. Performs orientation period and annual evaluation to the team members.
Observes for problems in clinic operations, and works to help solve these problems. Asks assistance from the Medical Director and Nursing Manager. Addresses problems and provides solutions to other team leaders and, if necessary, to the Nursing Manager.
Provides care management for patients who require continual care including high risk patients.
Makes appropriate referrals to other departments within the agency as well as to outside agencies.
Uses electronic medical records effectively.
Communicates in a positive manner with all team members of the health care team, patients and their families.
Performs telephone and drop-in triage.
19. Provides appropriate psychosocial and emotional care.
Educates patients about health problems, treatment regime, and medical procedures.
Implements medication plans as ordered by providers.
Provides age-specific care to patients.
Monitors that appropriate duties are assigned to the team’s nursing and medical assistant staff, and that these duties are being carried out properly. Ensures that there is proper maintenance of equipment such as autoclave, refrigerator, and electrocardiogram. Sees that the exam rooms are prepared and fully stocked.
Performs certain office procedures as outlined in the medical clinic and nursing manual.
Directs the nursing staff to perform follow up, tracking on patients with continuing health care needs such as, but not limited to, health screenings, breast, cervical, prostate, glucose, cholesterol, etc.
Participates in the utilization management and quality improvement process for managed care patients as requested.
Works closely with peer team leaders and nursing manager.
Performs other duties as assigned by nurse manager, medical director and the President & CEO.
Plans and participates in the training of medical and non-medical staff.
Acts as a patient advocate.
Graduate of accredited school of nursing program.
Bachelor’s degree in Nursing.
Current California Registered Nurse License.
Related work experience an asset.
Must have good communication and interpersonal skills.
Bilingual in English and Chinese (Cantonese), Spanish an asset.
Must have CPR Certification.
Knowledge of community resources and cultural needs.
Willingness to work with para-professional and non-medical personnel.
Recent experience in a clinic or outpatient setting desirable.
Ability to work with patient and family members.
Ability to remain calm during stressful situations.
Ability to perform efficiently and appropriately in busy clinic environment.
Ability to operate office equipment and assist in office procedures.
Type at least 35 w.p.m.
Possess some computer knowledge.
Provide nursing care to patients as described in the Nursing Practice Act.
Enjoy being with and assisting patients.