Greets patients and families in person or on the telephone and obtains demographic, third party payer and other financial information, medical information and identification to schedule, admit or register the patient for hospital services. Collects paymen
1 year experience preferred in a healthcare environment.
Fluent in Spanish strongly preferred
Must be able to accurately enter and interpret data.
Must be able to adapt and react calmly under stressful conditions.
Must be able to relate cooperatively and constructively with clients and co-workers.
Must be able to serve customers with courtesy and respect, and in a way that makes them feel valued.
Requires the ability to communicate effectively in English, verbally, in writing, and over the telephone, and to maintain confidentiality of sensitive information.
Requires the ability to follow complex written or verbal instructions to solve complex problems such as ordering treatments, managing an appointment schedule or composing correspondence.
High School education.
Must successfully pass data entry test.
Miami Children's Hospital - 11 months ago