Registration Clerk
Christ Community Health Services - Memphis, TN

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Job Description Position Available: Registration Clerk (Full time) Posting Period: 04/16 - 24/2013 or until filled

NOTE: Flexible hours including evenings until 8 pm and Saturdays

Location: Broad Avenue Health Center Pay Range: $11.02 - $15.43 hourly

Reports to: Office Manager FLSA Status: Non-Exempt


Provides medical office assistance according to established policies and procedures; greets patients and responds to inquiries; obtains necessary information for accurate billing; ensures patients have information necessary for registration process, follow-up appointments, and future communications.

Specific Functions of Job:

  • Greets patients.
  • Facilitates completion of registration forms.
  • Obtains updated patient demographic information and enters it into the practice management information system.
  • Verifies insurance and PCP selection, if applicable..
  • Establishes method of payment and collects co-payment (s), deductibles and payment for insurance and/or sliding fee.
  • Schedules some outpatient tests and procedures dictated by providers in accordance with insurance company guidelines.
  • Completes Daily Activity Report at the end of the business day.
  • Counts monies collected and totals cash drawer at the end of each business day.
  • Serves as backup to the telephone operators, receptionist and Front Office areas, as needed.
  • Performs other duties as required

  • Qualifications

    Education : High school diploma.

    Experience : Two to four years of clerical experience, preferably in a medical setting.

    Licenses or Certifications : Certified Medical Assistant required , CPR Certified, Medical Billing & Coding Certificate preferred

    Additional Information Mental Requirements

    Level 1 Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.

    X Level 2 Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.


    _ Level 3 Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.

    Physical Requirements

    Sitting 70%

    Standing 15%

    Walking 15%


    Approximate percentage of time spent lifting, pulliing and/or pushing: 30%

    Maximum number of pounds required (with or without assistance): 15 pounds

    Types of objects the incumbent is required is lift/pull/push. Boxes

    Machines, Equipment, Tools Approximate % of Time Degree of Hand: Eye Coordination Required

  • Photocopier 95% Normal
  • 2. Computer 100% Highl

    3. Telephone 85% Normal

    4. Printer 100% Normal

    5. Credit Card machine 15-20% Normal

    Working Conditions

    Clinic setting with no barriers from the patients; risk exposure to infectious disease .


    The specifics of each position will vary somewhat from one location to another.

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