Registration Representative
Banner Health Clinic Colorado - Loveland, CO

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About Banner Medical Group
At Banner Medical Group, you’ll have the opportunity to perform a critical role in the community where you practice. The Banner Medical Group provides both primary and specialty care throughout the seven states in which Banner Health operates. We do this in a variety of settings – from smaller group practices like our Banner Health Clinics in Loveland, Colo. and Torrington, Wyo., to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 550 physicians in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

About Banner Health

Banner Health was selected as one of the Top Leadership Teams in Healthcare by Health Leaders Media, is one of the Top 100 Integrated Healthcare Networks in the nation according to SDI, and voted as one of the “ Best Places to Work ” in the Phoenix metro area by the Phoenix Business Journal. We encouraged you to read more information about Banner Health. We recommend the following options:
  • Why Banner Health?
  • Banner Health Benefits
  • Banner Health Careers
Pay opportunity: $11.35 - 14.50 - 17.64/hr

Job Summary:

This position conducts registration and obtains financial reimbursement for all patients accessing service at medical facilities. Reviews all account information to optimize collection efforts and system recording events to expedite reimbursement and compliance; resolves issues as they arise to promote point of service decisions. Explains and obtains signatures on hospital legal forms i.e. Conditions of Admission, Financial Agreement, Advance Directive, Hospital Grievance policy. Collects and releases patient valuables in accordance with Administrative Policies. May collect and release patient valuables in accordance with Administrative Policies.

Essential Functions
  • May be assigned to a variety of admitting, registration and customer service work. Performs pre-registration/registration processes, verifies insurance coverage and obtains authorizations and notifications. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Obtains all necessary signatures and documentation required by the patients insurance plan.
  • May calculate patient liability according to verification of insurance benefits, collects deposits and co-payments.
  • Provides information and customer service to patients, patient families and visitors. Provides information and instructions to patients regarding hospital procedures and services. As required, assists patients with transport to their rooms.
  • As assigned, provides reception and telecommunications operator services.
Minimum Qualifications
High School Diploma, GED, or equivalent education. Requires work skills in customer service and financial transactions as normally developed over one or more years of related work experience. Requires the ability to build familiarity with medical terminology and an understanding of all common insurance and payor types. Accurate and efficient keyboarding skills, and the ability to work effectively with common office software are required. Must have highly developed interpersonal skills and communications skills, with a strong customer service orientation.

Preferred Qualifications
Previous medical, financial services and/or customer service work experience preferred. Additional related education and/or experience preferred.

Banner Health - 17 months ago - save job