Registry Help Desk Analyst
University of California San Francisco - San Francisco, CA

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The Institute for Global Health (IGH) was established in 1999 by the University of California, San Francisco (UCSF) and the University of California, Berkeley (UCB). It is a unique multidisciplinary and cross-institutional enterprise, formally set up within the Department of Epidemiology & Biostatistics in UCSF’s School of Medicine. In July 2004, IGH became an Organized Research Unit (ORU) at UCSF. IGH, now the Prevention and Public Health Group (PPHG), seeks to improve health worldwide, especially in developing countries, through research that informs policy. The research is part of a broader mission to advance the welfare of vulnerable populations in California, the United States, and abroad, through education, advocacy, and research.
Immunizations are one of public health’s greatest achievements. Vaccines help prevent diseases and help keep Californians of all ages healthy. Making sure all kids get their routine shots on time gives them a healthy start in life. The Immunization program provides leadership and support to public and private sector efforts to protect the population against vaccine-preventable diseases.
The analyst will provide technical expertise to support end users of the California Immunization Registry (CAIR)

; perform other duties as assigned. Note: This job is located in Richmond CA. Required Qualifications BA/BS with a major in a related field and one year of experience in administrative analysis or operations research; or an equivalent combination of education and experience; demonstrated strong problem solving skills; excellent communication skills, both verbal and written, technical and non-technical; demonstrated ability to provide excellent customer service; experience with Microsoft Access or other database applications. Physical demands: sitting, standing, walking, squatting, bending, waist twisting, reaching shoulder height and below, lifting/carrying/pulling/pushing up to 20 lbs., fine finger manipulation, gross manipulation, simple and power grasp, repetitive hand/arm use, ability to differentiate color.
Note: Fingerprinting and background check required.

Preferred Qualifications
Bachelor’s degree or equivalent experience in a web-based application help desk role

University of California San Francisco - 16 months ago - save job - block
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