Organization: Business Process Outsourcing (BPO) Service Delivery Operation
Location: Wayne, PA
Individuals within the BPO Service Delivery Operations (SDO) provide clients with proven solutions, proprietary software assets and industry best practices to deliver an outsourcing solution at a fraction of the cost required to run the process in house. The SDO model is based on the principle that efficiencies and economies of scale are achieved through procedural best practices and centralized relationships for our clients specializing in finance and accounting, procurement, customer service, human resources and other services. BPO SDO helps clients develop and deliver business process innovations with cutting-edge outsourcing services. These services transform enterprises and deliver high performance at lower costs. We offer a full array of BPO services founded on operational excellence and cost effectiveness.
resources can expect to:
Receive ongoing training to build and extend professional, technical and management skills in all areas
Enjoy our comprehensive and generous benefits package
Regulatory Operations Specialist
controls submission content, being accountable for the receipt and workflow completion of all submission components, resulting in a high quality final product.
Conducts issue resolution, communicates with the client and their functional areas to ensure that all issues are resolved in a compliant manner
Communicates with the client, including, but not limited to, face-to-face meetings, presentations, telephone, email, and conference call interaction
Works with the manager to develop milestones and timelines, relays these objectives to the team, and ensures that the team is successful in obtaining these goals
Ensures that the team follows, and strictly adheres to, internal standards including standard operating procedures, guidance documents, and policies throughout the lifecycle of the submission
Ensures that specific project specifications, if they exist, are strictly adhered to throughout the lifecycle of the submission
Keeps the project within budget by properly managing resources
Acts as a role model to the entire publishing team
Minimum four years of experience in electronic submissions and with eCTD
Minimum one year of experience in project management or in a team lead role
Knowledge of publishing software and tools used throughout the industry preferred
Professional Skill Requirements
Proven ability to work independently and as a team member
Excellent communication (written and oral) and interpersonal skills
Good organizational, multi-tasking, and time-management skills
Self-motivated with initiative and ability to work in a fast paced, high volume environment
Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer
for a visa.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an Equal Opportunity Employer.
Accenture is one of the world’s leading professional services companies, with capabilities in consulting, strategy, digital,...