Remedy Consultant

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working specifically with Asset Management and CMDB integration · Knowledge of Asset Management · Familiarity with CMDB · Experience with Integration of discovery tools (experience with ADDM ECM and SCCM a plus) · Familiarity with Reconciliation job processing to merge discovered data with the BMCASSET dataset General Remedy ITSM and AR System experience with particular experience in the following · Email notifications both generating custom outbound messages and handling inbound emails to generate incidents or append to work info for Incidents or Changes including template preparation to allow inbound emails from monitoring applications to generate invoices assigned to specific groups · SRM form development as simplified frontend for Incident and Change creation · SharePoint integration experience a plus · Experience with Remedy 80 would be a plus Asset Management, CMDB, ADDM, ECM, SCCM, Remedy 8.0