Renewal Specialist
Word & Brown Companies - Orange, CA

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The Renewal Specialist position will assist brokers and groups with annual renewal process for Choice Administrator products. Renewal Specialist will educate the brokers in all aspects of annual renewal including: re-selling Choice programs/concepts to brokers and employer, reviewing annual changes that have taken place to plan benefits, participating health care services plans, ancillary features, etc. and work with brokers and groups in re-qualification of groups for PPO plan availability.

Position requires at least 2 years of industry experience in small group market. Must be fluent in English language. Bilingual in Spanish preferred. Must have excellent communication skills, both written and verbal. This is a very proactive position and requires extensive phone work. Up to 95% of time will be spent on the phone. Up to 5% out of the office conducting renewal meetings. Must be organized, self-disciplined and work with the minimum of supervision. Must be able to meet deadlines, thrive in a fast paced sales environment and be able to multi-task. Must have basic computer skills and possess a valid CA driver's license and have proper car insurance. Must be a high school graduate and have a minimum of 2 years industry experience. Must be able to lift 35lbs, have adequate hearing for phone work and be able to have use of fingers, hands, and arms to feel and manipulate.

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