ACCOUNTABILITY This position is responsible for providing in house and onsite support of ISP software and computer hardware and software, including operating systems. COMMON DUTIES Perform in house and onsite installation and service calls as assigned. Log all calls, schedule necessary appointments, document the outcome; coordinate and direct requests to appropriate technical personnel when unable to resolve. Ensure a superior level of customer service is provided at all times. Perform OS and ...
Time Warner - 3 years ago
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