ACCOUNTABILITY This position is responsible for providing technical support of all Time Warner Cable products and services, ISP software, computer hardware/software, and operating systems.
COMMON DUTIES Troubleshoot and support home networking and router/firewall devices. Handle all levels of product troubleshooting. Identify, track and communicate service related issues. Perform OS and network level troubleshooting with Windows and Macintosh systems. Ensure a superior level of customer service ...
Time Warner Cable - 23 months ago
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