Rep 2, Technical Support
Time Warner Cable - Columbus, OH

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ACCOUNTABILITY
This position is responsible for providing technical support of all Time Warner Cable products and services, ISP software, computer hardware/software, and operating systems.

COMMON DUTIES
Troubleshoot and support home networking and router/firewall devices.
Handle all levels of product troubleshooting.
Identify, track and communicate service related issues.
Perform OS and network level troubleshooting with Windows and Macintosh systems.
Ensure a superior level of customer service ...

Time Warner Cable - 23 months ago - save job - block