Reporting Analyst
Experian - Allen, TX

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We are seeking a highly motivated, analytical person to assist in the development, reporting and analysis of call center business metrics

Critically evaluate information, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Successfully engage in multiple initiatives simultaneously

Proactively communicate and collaborate with external and internal customers

Interact professionally with a diverse group, executives, managers, and subject matter experts.

Support the development of business strategies through simulation and modeling


Strong Analytical and Quantitative skills

Knowledge of current and emerging trends in analytics

Knowledge of basic statistics

Demonstrated problem solving and decision-making skills

Ability to work effectively independently as well as part of team to solve complex organizational problems

Access, Database, SQL

Project Management

Mastery of MS Excel including complex modeling and macro skills -VB

Excellent verbal and written skills

High School Diploma or GED

Some College preferred

2+years experience in operations and demonstrated operations analytics

2+years experience in call center environments



Information Technology & Systems

Primary Location


United States-Texas-Allen




Job Posting


15-Aug-12, 3:14:14 PM

Experian - 2 years ago - save job - copy to clipboard
About this company
146 reviews
Experian Information Solutions, also known as Experian Americas, is the US-based arm of global credit reporting agency Experian plc....