Reporting Analyst
TouchCommerce, Inc. - Agoura Hills, CA

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Reporting Analyst

Location : Agoura Hills, CA

Reports to : Reporting Manager

Position Summary

Summary

This position will be tactically focused on operational reports and maintaining the data warehouse that supports them. The position will also be responsible for identifying, documenting, tracking, and testing reporting bugs.

Essential Duties and Responsibilities

Ø Compile and distribute operational and client facing reports

Ø Develop SQL queries to extract data from corporate database

Ø Maintain SQL database tables and Access databases

Ø Run daily reports and SQL queries

Ø Provide daily data feeds to clients

Ø Create new and expand upon existing report templates

Ø Identify reporting discrepancies and report as necessary, following through to ensure they are remedied

Ø QA test bug and enhancement releases

Ø Create enhancement tickets for new reporting related enhancements

Ø Track and provide status updates for reporting bugs and enhancements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.

Education/Experience

A 4-year college degree is required, preferably a degree in Business, Accounting, Marketing or Computer Science or three years of relevant experience may be substituted for the 4-year college degree. Strong reporting, Excel, SQL, and database background required. Experience with ecommerce, Web Analytics, and/or Call Center Operations is a plus.

Math Ability

This position requires the employee to apply knowledge of mathematics, statistics, and principles of finance to interpret collected data

Computer Skills :

To perform this job successfully, an individual should have knowledge of Windows applications, Spreadsheet software; Internet software and Database software. Individual must be proficient with Excel, Access, and SQL

TouchCommerce, Inc. - 13 months ago - save job - block
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