This position is under the supervision of the Regional Credit Manager. The primary responsibility is to collect outstanding debts owed to the company and support outside sales staff by assisting customers on the telephone. Reduce DSO time and issue bonds and liens as needed.
This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned:
Review accounts payables.
Coordinate communications between customers, sales, & operations management.
Responsible for the maintenance and security of customer files in compliance with Records Retention policies.
Responsible for special projects and requests as needed.
Able to work overtime and shifts as needed.
Provide communication for sales and marketing between customers, & territory managers. Perform as work as assigned by supervisor.
Perform all work in complete compliance to safety rules and company policies.
Serve as the liaison between customers and regional credit office.
Effectively represent the company's best interest with customers.
Assist with the investigation of customer complaints.
Manage time effectively to schedule and prioritize assignments. Manage time and tasks when dealing with emergencies.
Process incomplete information, conflicting large amounts with an analytical approach.
Make administrative improvement recommendations.
Physical Requirements/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of that position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for the majority of work hours.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
An associates degree in a related area (finance, sales, marketing, communications, social sciences) or two to three years of related experience.
Proficient in business systems (excel, word, lotus notes, etc.) Possess analytical, problem-solving and organizational skills. Must be detail oriented and accurate with an ability to handle large volumes of data entry.
Ability to communicate effectively both orally and in writing to employees and others. Maintain confidentiality in daily operations. Perform duties in a professional manner. Possess a valid drivers license and ability to travel as needed.
CEMEX serves up cement with a multicultural accent. The subsidiary of Mexico-based CEMEX, S.A. de C.V. is one of the largest cement...