Representative, Income Development
American Cancer Society - Tinley Park, IL

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Save Lives. Fulfill Yours.

As the largest voluntary health organization, the American Cancer Society is passionately committed to saving lives from cancer. They are working to create a world with less cancer and more birthdays – a world where cancer never steals another year from anyone’s life. The ACS combines relentless passion with the wisdom of nearly a century of experience to make this vision a reality, and they get results. The ACS saves lives by helping people stay well, helping people get well, by finding cures, and fighting back. Thanks in part to this work; nearly 12 million cancer survivors and countless others who have avoided the disease will celebrate a birthday this year.

Staff have a unique opportunity to save lives through direct mission impact while fulfilling personal and career objectives. The American Cancer Society values accountability and high performance and rewards those teams and team members who continually improve their capability and contribution. The American Cancer Society is also dedicated to hiring and retaining a diverse workforce to help achieve our mission.

Through the effective management of volunteer resources, provide overall coordination for the planning, development, implementation, and evaluation of Income Development community events within assigned geographical area, for the achievement of designated income development objectives.


Through effective leadership practices, manage (recruit, orientate, train, develop, engage, mobilize, support, recognize, and reward) volunteers for assigned fundraising events. Pro-actively recruit and fill volunteer positions in a timely manner (i.e. community networking and community presence); match volunteer interests with corresponding volunteer position(s); orientate volunteers to assigned positions (i.e. Staff: Volunteer Partnership Agreement, s, Volunteer Orientation Resources); provide on-going training (ie. Convio, TES, SES, Fundraising Best Practices, cash management, Division-wide or Region-based training events, RLU); development (i.e. ensure on-going exposure to mission programs, events, and opportunities); and support (i.e. timely and accurate communication, conflict management, provide needed resources, information, and materials); deliver appropriate volunteer recognition and reward; and ensure volunteer succession planning, especially for critical volunteer positions.


Through volunteer committees and groups, plan and execute assigned fundraising events – which may include, but are not limited to the following: Relay For Life, Daffodils, Gala, Strides, Golf, Bike-a-Thon, Coaches v. Cancer, DetermiNation, Specialty Parties, and 3rd party events. Ensure that all standard event planning and execution practices and procedures are completed in a timely manner (i.e. Committee Meetings, Captain’s Meetings, Insurance Certificates, BrandWizard, Advertising, Press Releases/ Announcements, budget management to net revenue target, expense control, risk management, crisis communication, safety and security, and cash management). Identify and obtain local sponsorships for fundraising events. As necessary, identify, prospect, and cultivate major donor relationships. Conduct assessments of the local community and develop possible new income streams for programs, services, and other initiatives.


In partnership with volunteer committees and groups, and administrative support staff, ensure the timely and accurate management and analysis of fundraising event data – which may include, but is not limited to the following: TES, SES, Convio, Seibel, DART, Ariba, Lawson, print on demand, and ED. Ensure a timely and accurate development and delivery of fundraising event data reports. Following a review of fundraising event data, ensure that all standard event planning and execution practices and procedures are completed in a timely manner (i.e. development of end of event projections, event course correction strategy development).


Ensure the timely and accurate application of all administrative systems, including, but not limited to, the following: TES, SES, Convio, Seibel, DART, Ariba, Lawson, print on demand, ED, Pcard management, Lotus Notes, Activity Tracking, Calendar Management, expense reports, and T&E. Ensure that all donation processing is completed in accordance with all established procedures (i.e. preparing income for batching and submission to Shared Services).


Through effective Constituent Relationship Management (CRM) practices, ensure that community groups, community leaders, corporations, associations, organizations, donors, health care systems, and key volunteers are engaged and retain for support of the ACS mission. Cultivate and steward (i.e. reward and recognition, succession planning) all key relationships to maximize engagement and retention. Ensure that all constituents have opportunities to be exposed to Mission and Advocacy Events. Identify opportunities for Health Initiatives Programs, Workplace Giving, and Major Gifts; involving appropriate staff for cultivation.


Develop and manage strategic partnerships with key volunteers, staff members, and/or constituents for the completion of all duties and responsibilities of the position. Negotiate and establish clear work standards with key volunteers, staff members, and/or constituents. As conflicts and/or complaints arise, evaluate various courses of action; ensuring the selection of resolutions that support both ACS Divisional operating standards and maintain the partnership with the key volunteer, staff member, and/or constituent. As unique situations arise pertaining to functional area operational procedures; deviate, as necessary, from operational procedures in order to best support set work standards and maintain the partnership with the key volunteer, staff member, and/or constituent. Develop and implement new policies and/or procedures within the functional area to support the continuous improvement of operational effectiveness and efficiency. Provide input to short-term objectives of the functional area. Compose correspondences and responses to correspondences on behalf the immediate supervisor; with little or no oversight; often of a complex nature. May act in the absence of the direct supervisor.

  • Accurately and effectively represents the Society and its mission. Acts in the best interest of the organization and enhances the image of the American Cancer Society in the public eye.
  • Assertively promotes the American Cancer Society to community members, potential donors, and assigned business partners within the Region in order to recruit volunteers and secure financial support.
  • Establish, foster and effectively manage volunter and business relationships; by providing training and direction to volunteers, building volunteer structure to ensure success, providing staff support to committees and special events as assigned.
  • Coordinates and implements special events activities in assigned geographic area. Aggressively works towards individual event success as well as overall assigned income success.
  • Utilizes specific measures of desired outcomes to assess event performance.
  • Works with program staff to ensure integration of mission education and activities into special events.

Accurately and effectively represent the American Cancer Society and its mission. Act in the best interest of the Society and enhance the image of the ACS in the public eye. Develop and maintain a business understanding of all programs offered by the ACS. As requested, complete continuing education programs offered at the Regional, Divisional, and/or National level.

Position Requirements

Undergraduate degree expected. 1 to 3 years of learning experience within a specific professional discipline preferred

Previous fundraising or volunteer management experience a plus

Able to present convincingly the full spectrum of ACS program offerings & deliver successfully ACS income development offerings.

Ability to recruit, train and motivate community-based volunteers that are committed to addressing the cancer burden identified through data by proving appropriate initiatives/interventions.

Excellent project management, communication, collaboration and team participation skills.

Proven relationship building, persuasion and influence skills.

Remains composed under stress and takes personal responsibility for delivering on personal and organizational commitments

Ability to work effectively with diverse constituents.

ACS is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community, veterans, and people with disabilities.

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The American Cancer Society is the nationwide community-based voluntary health organization dedicated to eliminating cancer as a major...