Position Summary
Respond to customer inquiries regarding general student loan issues & questions. Responsible for the research and administration that relate to these activities.
Principal Responsibilities
• Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.
• Contribute to Continuous Process Improvement.
• Ensure integrity of data and information.
• Respond to customer calls by accessing Loan Servicing and/or Originations systems.
• Resolve ...
Nelnet - 2 years ago
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