Requisition Engagement Manager
The Bartech Group - Southfield, MI

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Responsible and accountable for all aspects of assigned VMS/MSP client relations management, including cultivation, administration, and maintenance of the VMS/MSP client relationship.
  • Responsible for day to day communication with assigned VMS/MSP Service Delivery Coordinators (SDC)/Staffing Specialists.
  • Responsible for obtaining consistent and timely feedback on all client submittals, client interviews and oversight of the offer/onboarding process of new candidates.
    • Responsible for day to day maintenance of requisition fulfillment via in person, phone, email and online management application.
    • Works with Team Leads and Account Executive teams in all departments, helping them identify, prioritize and manage job requirements.
    • Partner with Team Lead in determining priority of assignments and work flow management.
    • Will assist Team Leads in identifying all opportunities across customer base of job orders where a qualified candidate may fit.
    • Will assist in coordination and management of daily Focus Order meetings amongst the Team Lead and Account Executive team.
  • Responsible for partnering with Bartech’s Employee Care Center for reengagement of all contractors coming off assignment.
  • Requires a combination of developing stronger business relationships within an existing account and advancing the overall market share within an assigned account(s).
  • Responsibility entails managing a solid, profitable relationship with assigned clients through the delivery of exceptional recruiting activity, metrics and customer service characterized by mutual respect, understanding and trust.
  • Responsible for adhering to the gross profit requirements and expectations in account.
  • Responsible for the maintenance of records/information in BULLHORN.
  • Forecast volume, profitability and customer satisfaction goals on an annual basis.
  • Complete reports as required.
  • Direct activity of other Bartech support staff within the assigned customer.
  • Comply with company rules, regulations, policies, work procedures and instructions.
  • Required Skills
    • This is a relationship development role that requires effective call planning, identification of key decisions makers and end user influencers within the account.
    • Develops and executes approved account plans for assigned accounts to maintain and maximize client market. Ensures market share growth and actively seeks solutions and improvement programs as required.
    • Utilizes organizational methodology to drive market share growth and account transparency across the servicing teams. Communicates and drives account plan through regular communication and consistent documentation.
    • Works collaboratively with operations to ensure program delivery, communication and challenge resolution. Delivers agreed upon usage, cost savings, compliance and performance metrics reporting.
    • Assists in the preparation of annual account budget, projects intermittent financial forecasts and conducts regular expense evaluation.
    • Works with assigned Account Executive to communicate regularly with customer strategic contacts. Prepares and conducts quarterly customer business reviews.
    • Regularly documents account plans, activities, account escalation and resolutions.
    • Self-directed and motivated.
    • Ability to work well within a team and share information as required.
    • Ability to communicate effectively both verbally and in writing.
    • Ability to understand and communicate technical staffing services.
    • Working knowledge of Bartech company services.
    • Effective sales and closing skills.
    • Ability to manage multiple priorities and tasks.
    • Ability to organize projects and tasks.
    • Ability to resolve issues and build consensus.
    Required Experience
    • Must have staffing agency experience
    • Minimum of 5+ years of Technical staffing industry sales, recruiting and/or account management experience.
    • Knowledge of:
      • Staffing Industry and/or MSP/VMS Models
      • Recruiting Technical Skill Sets in a MSP/VMS Model
      • Previous Experience in Recruiting Information Technology or Automotive Skill Sets is Preferred
    • Previous experience managing recruiters.
    • A track record of meeting and exceeding sales goals are required.
    • Excellent oral/written communication, presentation and customer service skills required.
    • Proficient in MS Office and Windows.
    Level of Education:
    • 4-year degree

    The Bartech Group - 24 months ago - save job
    About this company
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    The Bartech Group is compelled to raise the bar when it comes to your staffing needs. One of the nation's largest minority-owned...