Research Analyst (Chicago)
Slover Linett Audience Research - Chicago, IL

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Slover Linett Audience Research is a research firm for arts, cultural and informal science organizations, headquartered in Chicago with an office in Boston. We help museums, performing arts, and other mission-driven enterprises across the country take a fresh look at their relationship with their constituents—current and potential—through qualitative and quantitative research. We also help their staffs and boards turn that insight into action through facilitated planning or visioning processes designed to articulate clear, compelling principles for identity and growth.

Founded in 1997, we are a growing, intellectually creative consultancy that has developed long-term relationships with leading local and national nonprofit institutions. Our clients include the Chicago Symphony Orchestra, Roundabout Theatre Company, the Smithsonian Institution, the Cleveland Museum of Natural History, the Museum of Contemporary Art San Diego, Seattle Opera, and Carnegie Hall, among others. For more information please visit our website at

In a nutshell, we're looking for someone with a rare blend of right- and left-brain skills: advanced data analysis (especially on the quantitative side, although qualitative research experience is also important) coupled with a gift for understanding and communicating the meanings and implications of that data to the rest of the team and to our clients. The ideal candidate will also have notable expertise working in the cultural field—museums, performing arts, zoos & aquariums, or any other such cultural organization.

The Research Analyst works on all aspects of our qualitative and quantitative audience research projects, from methodology design to fielding/data collection to analyzing and writing the final report. The Research Analyst will work under the Senior Researcher in Chicago and the Vice President in Boston on all of the various projects assigned to their team. The Research Analyst is supported by freelance researchers when the need arises.

As a full-service research firm, we provide a host of services which the Research Analyst would help manage. These services primarily include focus groups, interviews, and surveys (mail, phone, web, and on-site intercepts). These studies are often part of a larger, multi-mode research effort designed to inform strategic change and sometimes part of a single-mode, ongoing program to track audience trends and changes over time.

We would ideally like to hire a Research Analyst who has experience in both qualitative and quantitative research: s/he must have excellent quantitative research skills, particularly in statistical analysis and writing/interpretation, and some experience conducting qualitative research.

Specifically, our Research Analysts work closely with the firm’s Associates in areas such as:
  • designing research projects (defining objectives, prioritizing research questions, designing questionnaire/focus group discussion guide, sampling/recruiting methodology);
  • managing fieldwork and data collection (on-site and online surveys and conducting interviews/focus groups)
  • analyzing and interpreting data (for quantitative research projects this would include data cleaning, weighting, statistical analysis using a broad range of techniques, and developing appropriate graphs, tables, and diagrams; for qualitative research projects it would include reviewing transcripts and identifying key themes);
  • writing research reports in both bulleted and narrative text formats;
  • presenting findings to clients, occasionally instead of the Senior Associates or Partners.
At least half of the research projects will be quantitative in nature, requiring a thorough knowledge of statistics and SPSS. Please only consider applying if you have recent and active experience with SPSS . Research Analysts will participate in client meetings as appropriate and will travel occasionally for client meetings and conferences.

Mandatory Job Qualifications QUALIFICATIONS
Candidates should have experience in two broad areas:
  • By function : audience research, marketing research or evaluation
  • By sector : cultural (museums, performing arts, or other)
The ideal candidate will be a smart, energetic, and positive-spirited person with excellent research, analytical, and writing skills. A Master’s degree involving statistical analysis and/or a minimum of three years of quantitative and qualitative research experience is required, as is recent expertise with SPSS. Familiarity with advanced statistical techniques, including regression (OLS, logistic and other), cluster analysis, as well as data mining techniques, is desired. Candidates should also be highly proficient with Microsoft Word, PowerPoint, and Excel. Knowledge of the nonprofit arts or culture sector is a strong plus.

The ideal candidate will also:
  • be a quick learner and able to work flexibly and independently;
  • be extremely well organized and adept at time management;
  • be a multi-tasker who can juggle and prioritize several tasks at once;
  • be a detail-oriented person who has an eye for editing;
  • maintain a big-picture view of each project even while getting the details right;
  • be a flexible person who can shift focus with ease;
  • be comfortable presenting research findings;
  • accept and give feedback freely;
  • possess a positive, can-do attitude and relish new challenges;
  • love the arts;
  • enjoy the casual, creative, and busy atmosphere of a growing small business.