Research Associate, Serving Customer Intelligence Professionals
Forrester Research - Cambridge, MA

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The Research Associate works directly with a team of analysts who research, write, and publish reports analyzing the impact of technology, data, and analytics on consumers and businesses.

Responsibilities :

  • Create graphics for reports and presentations to convey both conceptual analysis and quantitative findings.
  • Maintain the report production schedule from inception through publication.
  • Learn and be responsible for some quantitative work with Forrester’s data sets.
  • Provide broad research and data support across the team of analysts.
  • Conduct primary research for published reports, including interviewing industry leaders and analyzing consumer survey data.
  • Conduct secondary research for published reports using industry sources such as competitive assessment and third-party data analysis.
  • Assist analysts with coordinating and conducting industry interviews.
  • Manage press and industry contacts.
  • Handle team administration including booking rooms, scheduling meetings, and supporting travel planning.
Sales/marketing support

  • Help the sales force understand published reports; this includes giving short group tutorials on each monthly topic and suggesting appropriate reports for potential clients.
  • Prepare information for the marketing department on upcoming report topics.
Requirements :
  • B.A./B.S. with a strong academic record.
  • All undergraduate majors are welcome to apply; quantitative skills and knowledge of SPSS would be a major plus.
  • One to two years of varied undergraduate or postgraduate work experience.
  • A working knowledge of word processing and spreadsheet software.
  • A passion for learning about technology.
  • Typical candidates are:
  • Analytical.
  • Engaging on the telephone for interviews.
  • Articulate in writing and speech.
  • Proficient in touch-typing.
  • Highly organized and detail-oriented.
  • Self-motivated.
Forrester Research is an equal opportunity/affirmative action employer; M/F/D/V are especially encouraged to apply.

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Forrester Research is one of the most influential research and advisory firms in the world. We work with business and technology leaders to...