Research Operations Manager
Case Western Reserve University - Cleveland, OH

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The research operations manager will have operational leadership and scientific oversight of research projects and other special projects assigned by the principal investigator. Types of research projects include studies of physician-patient communication, education and decision making about cancer, and development of web-based interventions to improve cancer care. The manager will be responsible for the day-to-day operations of funded projects, and to provide scientific (design, measurement, analyses) oversight of all projects conducted.


1. Establish goals and objectives for the efficient and timely completion of projects in conjunction with the principal investigator. Meet with principal investigator on a regular basis to review and set priorities, discuss any staff-related issues, and strategize for future research projects and staffing.

2. Manage all new and current research projects serving as the lead member of the research team to implement the programmatic pieces of the research plan as outlined in the grant. Provide input to the design of clinical studies. Create a timeline for new projects along with a work plan to achieve project goals. Organize all necessary meetings with research staff, co-investigators/collaborators, and outside agencies. Manage day-to-day operations of new grants.

3. Meet regularly with the research staff and a multidisciplinary team of medical oncologists, behavioral scientists, health communications specialists, statisticians, and bioethicists who are collaborators in the studies to coordinate the research, evaluation, and administrative priorities of the projects. Establish and manage the day-to-day priorities of the research staff.

4. Provide and oversee training of all research staff, clinical trials, and medical personnel who are involved in the conduct of the studies. Provide all staff with regular updates and communication regarding any changes and ensuring compliance to research protocols and regulatory documentation.

5. Maintain regular contact with all research staff to assist them in carrying out their job responsibilities. Maintain regular contact with clinical trials and medical personnel who are participating in the studies to deal with issues and respond to questions.

6. Serve as contact person for data issues related to the project. Oversee all aspects of data collection including staff activities, and provide investigators and research team with regular updates and recommendations. Coordinate the data cleaning processes conducted by employees / Research Assistants. Ensure inter-rater reliability for coding procedures and resolve any issues that arise.

7. Manage all aspects of data analyses from data cleaning to preparation of manuscripts and presentations at scientific meetings.

8. Assume responsibility for grant application preparation, including drafting content, providing input to the study design and other project components, developing and testing questionnaires and other materials, supervising cancer center personnel in compiling required documentation and biosketches, editing the application to meet guidelines, and ensuring timely submission of the grant application. Ensure adherence to guidelines from the funding agency.

9. Maintain all data derived from studies. Create and maintain project-specific working data files and prepare necessary documentation of all syntax related to univariate, bivariate, and multivariate analyses.

10. Prepare narrative summaries and statistical analyses needed for annual reports, including progress reports to funding agencies and Institutional Review Board (IRB) renewal reports. Ensure IRB approvals are secured and maintained.

11. Actively participate in the authorship of study results. Responsible for the preparation of abstracts, manuscripts, presentations, reports, publications, and posters.

12. Assume responsibility for managing site monitoring visits from government and funding agencies, IRBs, and internal and external quality assurance teams.

13. Oversee the fiscal management of the research budgets, including accounts payable, accounts receivable, and grant expenditures. Monitor and evaluate project spending. Draft and negotiate budgets for new grants and sponsored research. Oversee the execution of contracts and budgets. Prepare and distribute financial reporting to requesting agencies.

14. Interview, hire, orient, and supervise research staff, including conducting annual performance reviews and development, initiating all necessary paperwork, and addressing employee issues and concerns.


Perform other duties as assigned.


Department: Daily (continuous) contact with the Principal Investigator, faculty and research staff, and clinical trials personnel involved in the studies.

University: Frequent contact with the faculty and staff in other departments, administrative offices, research administration, and purchasing/procurement.

External: Frequent contact with collaborating institutions and agencies and vendors.

Students: Infrequent contact with students.


Directly supervises 2 to 3 research staff. Also supervises other staff (on a project basis) at collaborating institutions involved in the studies.


Experience: 8 years research experience with progressive responsibility.

Education/Licensing: Bachelor’s degree in relevant studies; Master’s degree preferred.


  • Experience with developing IRB protocol submissions and grant writing.
  • Relevant scientific knowledge.
  • Experience in oncology research along with experience in psychological theory, communications research, and statistical methods preferred.
  • Strong written and verbal communication skills and good interpersonal skills; must demonstrate the ability to effectively and professionally work with others within and external to the university.
  • Strong organization skills; ability to multi-task, prioritize and meet deadlines. Must demonstrate attention to detail and accuracy, time management skills, and follow-through. Must be able to create and maintain records and data files.
  • Ability to function independently (initiative).
  • Ability to handle office operations, supervisory and training demands with efficiency and a high degree of independence.
  • Effective problem-solving skills; must demonstrate excellent analytical skills, sound judgment, good decision-making and innovation.
  • Sensitivity to issues of confidentiality and research ethics.
  • Knowledge of specialized technical procedures, equipment, and assessments.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Endnote and/or RefWorks. Experience with SPSS and/or SAS preferred.
  • Must demonstrate willingness to learn new techniques, procedures, processes, and computer programs as needed.


    There are no special health or safety hazards, environmental conditions or hazardous equipment or supplies associated with the position. However, the staff member will need to work collaboratively. Occasionally it will be necessary to travel. Flexibility in work schedule, such as weekends, evenings, or early mornings may be required.

    Diversity Statement

    In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

    Reasonable Accommodations

    Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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