Researcher I
Big Fish - Seattle, WA

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At Big Fish Games, we offer thousands of easily accessible games that allow our customers to relax, have fun, and feel good. The Big Fish platform now includes Mac, PC, online, mobile, social, and console games, developed both in house and in partnership with more than 500 game developers around the world. Our team is located throughout the world, including our headquarters in Seattle, and our offices in Oakland, California, Vancouver, Canada, Cork, Ireland and Luxembourg. We release A New Game Every Day!® and publish the industry's leading casual game brands. Since our founding in 2002, we have distributed more than 1 billion premium casual games across numerous genres to customers in more than 150 countries and 10 languages.

We are currently looking for a self-motivated rock star with exceptional project management and qualitative research skills to fill a key role within the research team. The Researcher I maintains the flow of qualitative work between Developer Relations Managers, Producers, Analytics, and QA. Additionally, the Researcher I conducts Usability and Game Play Testing sessions with customers in our research lab and provides qualitative post-research reports for stakeholders.

Responsibilities include but are not limited to:
Act as a focal point for day-to-day communications between Developer Relations, Producers, Analytics, Usability, and QA

Collaborate with stakeholders to maintain the flow of work that helps support numerous departments within the company

Co-manage the research lab schedule

Co-manage the recruitment of local gamers to come in for Usability and Game Play Testing sessions

Collaborate with fellow Researcher I on all research projects

Conduct PC and Mobile Game Usability and Game Play Testing sessions as well as one-on-one interviews with game testers

Provide detailed, insightful feedback reports qualitatively summarizing play testing sessions and game tester interviews for key stakeholders

Maintain high efficiency standards and low turn-around times

Identify ways to improve the quality of research and play testing/usability feedback

Skills, experience and educational requirements:
Bachelor’s degree required

Minimum 1 year of qualitative research experience with one-on-one interview skills

High degree of interest in quantitative and qualitative research as applied to casual gaming

Exceptional organizational, project management, and communication skills with proven problem-solving abilities

Come be the next Big Fish in the Pond!

About this company
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Founded in 2002, Big Fish is the world's largest producer and distributor of casual games, delivering fun to millions of people around the...