Resident Assistant
Catholic Health Initiatives - South Milwaukee, WI

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Job Summary:
Provides direct care which includes personal cares, housekeeping, linen services, and activities that meet the physical, emotional, psycho-social and spiritual needs of each individual. Care will be provided based on comfort, safety and maximizing each individual's capabilities.

Essential Duties:
Assist individuals with: baths, toileting, grooming, oral hygiene,transferring, dressing, housekeeping, laundry, setting up appointments, transporting, administering medication, etc as designated by ISP/careplan.

Observes individual for changes in skin condition, injuries, appetite, emotional needs, etc and report such observations to the nurse/supervisor. Takes and records vital signs as directed.

Utilizes therapeutic techniques such as validation, reassurance, reminiscing, redirection that is consistent with each persons ISP/careplan.

Assists in the planning, organizing, and implementing of activities that meet individual's needs including 1:1 interaction. Documents accordingly.

Responds to emergencies and nurse call system. Performs basic first aid as necessary and arranges for emergency services.

Ensures accurate and timely documentation including but not limited to daily charting, medication administration record, and incident reports.

Administers and reorders medication per protocol as delegated by the nurse.

Communicates with individuals, families, volunteers, and the community in a caring manner and communicates any concerns encountered to the Supervisor/Nurse Manager/Director.

Reads memos and checks mailbox at the beginning of each shift.

Maintains strict code of confidentiality regarding individuals, families and private employee matters.

Reports any inappropriate, unsafe, suspected abuse or neglect immediately to management.

Attends all mandatory in-services and completes HFS 83 training requirements.

Adheres to safe use of equipment. Requests further orientation/instruction if needed.

Maintains reliable attendance in accordance with Franciscan Villa attendance policy.

Assumes charge duties and/or work assignment as directed.

Washes, folds, sorts and delivers personal clothing.

Delivers, distributes and restocks supplies in designated areas.

Removes waste materials from assigned areas.

Maintains household daily operations and reports maintenance and housekeeping issues to promote a safe, clean, homelike environment.

Adheres to dress code.

Demonstrates support for all corporate and management decisions.

Performs all other duties as assigned.




High school diploma or equivalent required



Prefer experience and/or has demonstrated compassion in working with the elderly and those with dementia-related diagnoses



BLS Certification required

Additional Responsibilities


Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.

Adheres to and exhibits our core values:
Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.

Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.

Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.

Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.

Maintains confidentiality and protects sensitive data at all times.

Adheres to organizational and department specific safety standards and guidelines.

Works collaboratively and supports efforts of team members.

Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Catholic Health Initiatives and its organizations are Equal Opportunity Employers.CB


Patient Care Support

Primary Location

WI-South Milwaukee-Fransiscan Villa



Scheduled Hours per 2-week Pay Period


Weekends Required

Every Other


Part Time

About this company
168 reviews
For Catholic Health Initiatives (CHI), returning sick people to good health is more than a business -- it's a mission. Formed in 1996...