Resident Concierge
Archstone - Cambridge, MA

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Looking for a great first step to a bright career with one of America’s most respected apartment companies? Our Resident Concierge position is a perfect opportunity for someone looking for a customer service position. We’re a terrific group of people committed to providing superior service to residents of our upscale apartment communities.

Job Description
Responsibilities include greeting and registering visitors; greeting residents and providing services such as arranging transportation, accepting packages, assisting with luggage, guiding visitors, providing directions, and arranging dry cleaning and other service pick-ups and deliveries; preventing solicitors; responding to and following up on resident complaints or service requests; monitoring security systems and security cameras; and any other services required for maintaining a first-class level of resident service, care and safety.

Must have exceptional people skills and customer service abilities. Flexibility and a professional, friendly, helpful attitude are key.

Requirements
  • Exceptional communication, customer service and people skills
  • Outgoing, friendly personality
  • Good organizational skills, follow-up and follow through
  • Ability to handle multiple tasks at one time
  • Self-motivated; can work independently
  • Basic typing and computer skills including ability to find information on the Internet
  • Willing and able to work a full-time schedule including Monday through Friday 3:00 p.m. - 11:00 p.m .
  • Hotel, hospitality or other service experience a plus
Why You’d Want This Job
  • Steady work with set shifts and competitive pay
  • Great benefits for full-time, including excellent health care, tuition reimbursement and paid vacation (limited benefits for part-timers)
  • Not physically demanding
  • Great company and team atmosphere, with a commitment to excellence
  • Opportunities for advancement with a well-respected national company (One of America’s Most Admired
  • Companies — Fortune magazine 2004)
To learn more about Archstone, visit our website at ArchstoneApartments.com .

Archstone is an Equal Opportunity Employer. As a condition of employment, a satisfactory hair follicle drug test and background check are required.

Make your talents known! Apply today!

Archstone - 15 months ago - save job - block
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