Resident Relations Specialist
Alliance Residential Company 92 reviews - Phoenix, AZ

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How do you see your future?
If you picture your future impacting individuals and striving to help them create lasting memories with their friends and families, while participating in unique and inviting resident functions, then Alliance is the right place for you. By building lasting relationships with Alliance teammates and residents, the Resident Relations Specialist will strive to create a strong resident community in order to increase retention. Come join our team and make a difference!
The Role.
As our Resident Relations Specialist the opportunity for expressing world class customer service is endless. While welcoming future residents to the property and actively helping current residents with their needs, the Resident Relations Specialist will be expected to drive and retain revenue, strategize innovative ideas and resident functions to create a dynamic working and living environment. Thorough knowledge of the competitive market and surrounding amenities are the keys to your success.
The Key Responsibilities.
  • Coordinate innovative resident functions to maximize participation
  • Exude an outgoing and dynamic personality while welcoming prospective residents and touring the community
  • Prepare organized packets and documents for move ins, turns and renewals
  • Accommodate future and current resident requests by providing accurate information via telephone, email and conversation
  • Thorough understanding of products, floor plans, competition and amenities to identify opportunities to create value for residents and drive more revenue
  • Accurately accommodate and process resident requests and leasing documents
  • Take the initiative to train and develop using the exceptional resources provided
The Basics.
  • Event planning
  • World class customer service skills
  • Excellent communication skills both verbal and written
  • Exceptional organizational skills
  • Professional appearance and demeanor
Alliance is our Company
Since opening in 2000, the culture at Alliance has been a determining factor in creating an enjoyable and productive work environment within the multifamily industry. Not only do we inspire our Associates to have great careers, but great lives as well! By arming top talent with state-of-the-art systems and innovative processes, Alliance drives promotion from within and implements defined career paths for all positions. We take pride in establishing a fun and rewarding environment for all Associates, complemented by an industry leading benefits package! Setting us apart from the competition, we also deliver company paid training, competitive compensation, housing discounts, flexible hours, and the position of a lifetime!
Is Alliance in your future?

About this company
92 reviews
Alliance ResidentialĀ found the ultimate ally to manage its property holdingsĀ -- itself. The company owns, manages, and redevelops apartment...