The individual will be responsible for managing and resolving a portfolio of delinquent loans. The incumbent is responsible for all aspects of servicing a delinquent portfolio: inbound/outbound calls, loan workouts and portfolio maintenance on non performing mortgages.
Essential Duties and Responsibilities:
Communicate with borrowers to determine hardships, resources and intentions for properties. Maintain communication on an on-going basis per department standards via inbound/outbound calls.
Request and analyze financial documents.
Identify solutions to mitigate losses based on borrower eligibility and investor guidelines within appropriate time frames.
Determine property occupancy and secure collateral. Document and respond to all property inspection results.
Order and follow up on missing or old property values.
Prepare pending foreclosure bids, when needed, in a timely manner based on upcoming sale dates.
Receive and handle incoming calls on the company’s ACD phone line.
Special projects may be assigned by management.
Excellent oral and written communication skills.
Knowledge of various bankruptcy and foreclosure regulations a positive.
Good computer skills. Knowledge of Microsoft Windows, Word, and Excel.
Professional demeanor and appearance.
Willingness and aptitude to learn new tasks.
Basic mathematics knowledge and ability to work comfortably with numbers.
Willingness and ability to work in a fast paced environment to handle a large volume of loans.
Detail oriented and excellent organizational skills.
Prefer a Bachelor’s degree in business or a related field.
Prefer 1 to 2 years Loss Mitigation/Loan Workout experience, though not required if the individual completed a Bachelor’s degree in business or a related field.
Bayview Asset Management - 13 months ago
Bayview offers loan sale solutions to a diverse group of clients, including insurance companies, REITs, developers and third party service p...