Residential Counselor
Community Resources for Justice - Westminster, MA

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For more than 130 years, some of society’s most challenged citizens have benefitted from the programs and services we provide. Our work is organized along three areas of practice:
  • Social Justice Services transitions ex offenders back into mainstream society and diverts at-risk youth away from crime and toward a productive and fulfilling life;
  • Community Strategies provides adults with intellectual disabilities a chance to grow and flourish in the community by offering residence in small group home settings;
  • The Crime and Justice Institute provides research and consulting services which advance evidence-based practices that inform systems-level change. Around the nation, we are making neighborhoods safer and improving the quality of life for all through strong public policy development and legislation.
Guided by excellence, creativity, and compassion, we support individual transitions, strengthen families and improve community safety.

The Residential Counselor is responsible for providing support services to four-five individuals in a community based dwelling as well as assisting with routine maintenance and operation of the residence.

May perform one of more of the following :
  • Implement activities of daily living (ADL’s), individual service plan (ISP) objectives, behavior plans, and involves individuals in social/recreational activities within their communities.
  • Provide job coaching as needed and ensures the safety of all individuals and the general public.
  • Promote a high quality of living in all areas, including medication administration, meal preparation, housekeeping, personal hygiene, and leisure and recreation.
  • Provide transportation of individuals to any scheduled appointments and/or social activities.
  • Record progress notes for each individual daily.
  • Attend weekly staff meetings and participate in developing individual plans.
  • Model appropriate behaviors and reactions for individuals residing in program.
  • Perform other job-related projects and activities as requested or directed.
Core Competencies:
  • Customer Focus
  • Adaptability/Cooperation
  • Communication Skills
  • Continuous Development
  • Team Effectiveness
  • Initiative
  • Problem Solving & Decision Making
  • Process Improvement

Mental Demands:

Ability to calmly and patiently manage threatening and assaultive situations

Ability to act appropriately in the event of an emergency

Willingness to deal with intimate, personal issues

Physical Demands:

Physical restraint

Manual guidance

Blocking assaults

Extended standing, lifting



Ability to stay awake (night shift)

Special Work Conditions: Knowledge/Skills/Experience Required:

Ability to work in an intimate home setting. Knowledge of the following: Medication Administration, Certification in CPR and First Aid, OSHA guidelines, Human Rights, Pro-Active Alternatives for Change (PAC). Must possess driver’s license and have a reliable vehicle.

Minimum Qualifications:

High School diploma and at least two years relevant work in related field.

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