Residential Facilities Utility Worker
Case Western Reserve University - Cleveland, OH

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POSITION OBJECTIVE

The residential facilities utility worker, under the supervision of the assistant director of Housing for Residential Facilities, is responsible for making minor repairs, assist in major work efforts, and maintain physical structures and fixtures within the in the university's residential facilities in accordance with blueprints, manuals, codes, and as directed by supervisors and skilled trades workers. The Residential Facilities Utility Worker will make assessments and report any maintenance and housekeeping needs for student residential housing located in 37 residential facilities with approximately 3,250 beds covering over 1,186,000 square feet of space.

ESSENTIAL FUNCTIONS

  • Inspect assigned area and recognize necessary preventive maintenance and repair work on building components, such as floors, walls, ceilings, hardware, glass, masonry, and casework and generate work orders as appropriate.
  • Perform and maintain building monitor reports on routine building maintenance, including any year-end building inspections, housekeeping inspections, and all emergency systems, including emergency lighting, exit signs, and fire/life safety systems. Make proper referrals when necessary.
  • Perform daily, weekly, and monthly preventive maintenance on assigned building systems.
  • Perform general building maintenance work, such as replacing light bulbs, making and installing signs, clearing blocked plumbing fixtures, changing filters, reworking blinds and drapes, installing restroom hardware, adjusting door locks and window latches, repairing furniture, etc.
  • Safely and knowledgably operate and maintain basic power tools and a variety of common hand tools, equipment and vehicles in good working order through regular inspections for operating efficiency and safety hazards. Correct and/or make reports to supervisor.
  • Assist in the installation, repair and set-up of equipment, furniture and other materials as needed.
  • Transport equipment and materials necessary for building maintenance work throughout the residence hall area.
  • In conjunction with the Assistant Director of Housing for Residential Facilities coordinate pick-up, delivery, access to facilities and completion of outsourced services (e.g. linen services, appliance repair, furniture, equipment security, refrigerator rentals, moving services, glass and window treatment repair, etc.).
  • Assist in coordination and receipt of deliveries to the Spot and Rough Rider Room, including the facilitation of their associated payments through proper university procedures.
  • Maintain accurate records of work-performed, including time allocated and materials used.
  • Maintain communication with the Assistant Director of Housing for Residential Facilities, housing staff, residence life staff, Greek life staff, and custodial and facilities services staff.
  • Working directly with the Assistant Director of Housing for Residential Facilities investigate, respond and communicate specific student concerns and needs. Provide a continuing effort to enhance customer service.
  • Recognize potential safety hazards and follow appropriate university procedures.
  • NONESSENTIAL FUNCTIONS

  • Perform, maintain and periodically report inventory on all university property, tools, parts and materials.
  • Perform other duties as assigned.
  • CONTACTS

    Department: Daily contact with the Assistant Director of Housing for Residential Facilities, the Coordinator of Customer Services for Residential Facilities, Facility Services┬┐ Housing Zone and with all full-time secretarial, custodial and maintenance staff. Regular contact with the Associate Director of Housing and regular to periodic contact with all full-time professionals within the Office of Housing, Residence Life & Greek Life.

    University: Periodic contact with Construction Administration; Facility Services Customer Service; Custodial Services; Parking; Facility Services Grounds; Safety Services; Dining Services; Security; Access Services; Department of Disability Services and Student Affairs.

    External: Daily contact with vendors and contractors for purposes of quality assurance and administration of services to students. Periodic contact with conference program clients for purposes of customer service of facilities and services, also outside community and charity groups.

    Students: Daily interaction with graduate and undergraduate student employees. Daily customer service interaction with students.

    SUPERVISORY RESPONSIBILITY

    This position has no direct supervision of staff employees.

    QUALIFICATIONS

    Experience: 1 to 2 years of experience is required; preferably in general building maintenance. Training in at least one field of building maintenance is also preferred .

    Education/Licensing: High school education. A valid Ohio driver's license free of significant violations.

    REQUIRED SKILLS

  • Good written and phone skills.
  • Good time management skills and organizational skills.
  • Ability to adapt quickly to changing priorities in daily work schedule.
  • Must be responsible, and capable of staying on-tasks with only routine supervision.
  • Ability to learn and adapt to new equipment designs and technologies as they occur
  • Excellent grasp/aptitude for mechanical and electrical equipment
  • Excellent mechanical aptitude.
  • WORKING CONDITIONS

    Remain on feet for entire shift. Ability to lift 50 lbs. at least a distance of 25ft. Ability to climb ladders and work comfortably overhead. Ability to work at or below waist level (kneeling/ lying). Good use of hand tools and power equipment. The employee will have the following tasks: plant (facility maintenance), respirator use, physical exertion. The employee will need the following equipment: appropriate gloves, protective eyewear, respiratory protection, hearing protection. The employee will need to perform the following activities: balance, kneel, bend/ stoop, push/ pull, climb ladders, reach, climb stairs, reach above shoulder, crawl, crouch, squat, and repetitive motion using a computer mouse and keyboard to type. The employee will be required to drive university vehicle while on the job. The employee will transport biohazardous materials (ballasts, batteries, computers, fluorescent bulbs, chemicals, insecticides, mercury products).

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    Diversity Statement

    In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

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    Reasonable Accommodations

    Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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