Residential Supervisor
The Arc Northern Chesapeake Region - Aberdeen, MD

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THE ARC NORTHERN CHESAPEAKE REGION

JOB DESCRIPTION

POSITION TITLE:
Residential Supervisor

REPORTS TO:
(Title Of Position)

Assistant Director of Residential Services

DEPARTMENT:
Residential Services

STATUS

(Exempt Or Non-Exempt)

Exempt

STATUS:
(Full Or Part Time)

Full Time

HOURS

(Typical Days/Hours Per Week):
40 Hours/Week

Days and Hours as Scheduled

GENERAL DESCRIPTION

Under the direction of the Assistant Director of Residential Services the Residential Supervisor is responsible for ensuring that all individuals served are in integrated, dignified and respectful environments and receive necessary supports in order to be active in their chosen environments and communities. These supports to the individuals will be provided with dignity and respect according to their personal preferences and in accordance with The Arc Northern Chesapeake Region, Inc.’s policies, procedures, mission and philosophy as well as those of the State of Maryland/Federal mandated laws, policies and regulations.

The Residential Supervisor is responsible for the day-to-day functioning of his/her assigned houses within the Residential Services department and the supervision of the staff providing direct supports to the individuals within those houses.

JOB SPECIFIC FUNCTIONS AND RESPONSIBILITIES

Maintains a positive attitude and belief that all people employed by The Arc Northern Chesapeake Region, Inc. are responsible for quality and outcomes.

Strives to continually work as an active, productive team member to assure success of the individuals and the agency utilizing enthusiasm, creativity and professionalism.

Follows and demonstrates the philosophy of The Arc Northern Chesapeake Region, Inc.

Represents the agency positively and professionally when interacting with individuals served, co-workers, employers, their employees, families and other community members.

Communicates effectively, clearly and positively with individuals served, families, staff, supervisors and community members.

Adheres to The Arc Northern Chesapeake Region, Inc. and DDA policies and procedures.

Takes responsibility for any issues noted and demonstrates the ability to actively problem solve by seeking, developing and implementing viable solutions using appropriate internal and external agency resources.

Ensures confidentiality as required by law and The Arc Northern Chesapeake Region, Inc. policies and procedures.

Attends, completes and demonstrates competency in all applicable The Arc Northern Chesapeake Region, Inc. training.

Completes, maintains and submits required reports and documentation in a timely manner.

Ensures individuals served live the life they want the way they want as outlined in our philosophy.

Develops a relationship with the individuals served that is respectful, based on mutual trust and that maintains professional boundaries.

Takes responsibility for safety hazards in all areas including but is not limited to programs, residences and vehicles.

Ensures that the individual’s plan is carried out as outlined in the written plan, programs, schedules and other documentation.

Provides advocacy for individuals served based on their personal choices

Ensures that each individual served becomes involved in their community utilizing staff and natural supports according to personal choices.

Supports each individual served in taking care of their life needs, i.e. home, finances, proper nutrition, medication, socialization and recreational activities.

Ensures all individuals served are living according to their rights and responsibilities and are free from abuse and neglect.

Assures staff members are meeting agency, state and federal regulations for required in-service training and certifications.

Works effectively and cooperatively with the Human Resources department to ensure agency personnel policies and procedures are followed and takes necessary disciplinary action to ensure staff members are held accountable to those policies.

Works effectively and cooperatively with the Finance Department to ensure agency policies and procedures are followed related to petty cash, PUF’s and other financial responsibilities of the residential program.

Provides monthly supervision and annual evaluation of direct support staff performance.

Provides flexibility when needed to transfer to another program/residence or in providing direct support to individuals as necessary.

Oversees operations within residential setting and ensures compliance with local, state and federal regulations.

Provides mentoring for staff in all areas of service delivery, including but not limited to, communication, networking and supports.

Interviews and provides recommendations for the hiring of new direct support staff.

Schedules direct support staff to ensure adequate supports are maintained.

Other duties as assigned.

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