The Resource Sharing and Document Delivery Librarian for the Healey Library supervises staff responsible for the effective delivery of resources made available to customers of the Information Delivery Services department (IDS). IDS includes: interlibrary loan, reserves, scanning services, and document delivery. IDS utilizes a variety of soft and hard technologies that, in conjunction with each other, provide operational efficiencies. The Resource and Sharing Document Delivery Librarian develops and implements methods for ongoing assessment and evaluations of technologies and recommends new systems and technologies in order to maintain or increase output and quality standards. The Resource Sharing and Document Delivery Librarian will also: work collaboratively with other library and IT units, consortia, and other stakeholders to resolve ongoing service issues and support current service levels while exploring and developing new service options; assure the collection of statistics and assessment data that reflect current service trends and informs considerations for future transformations; monitor internal and external trends related to resource sharing and interlibrary loan; make recommendations for service changes; maintain compliance with Copyright, Fair Use, and other guidelines established by national, regional, and local networks and professional groups; develop and implement methods for ongoing data collection and user feedback that assures high quality services; in coordination with other library departments, promotes IDS activities and services throughout the campus; prepare reports of ILL activities; monitor trends related to document delivery services throughout community and peer libraries; work collaboratively with internal and external constituents; participate as a leader representing Healey Library in consortia borrowing communities and interest groups; and other duties as assigned.
An ALA-accredited Master’s degree in Library or Information Science or equivalent as defined by Article XX of the Faculty Staff Union. Supervisory experience in an academic or similar setting. A minimum of 1.5 to 3 years professional experience providing interlibrary loan or similar service in a forward thinking environment looking at new technologies to deliver information and documents to the campus community and its extended community of users. Demonstrable high-level skills in collaboration, communication, organization, and problem solving. Proven ability to learn, use, and deploy library applications and launch new services.
Proficiency in analytical database applications like MS Excel or MS Access.
Experience working with campus learning management systems and integrating those systems with library services and instruction. Working with students and faculty on individual and group levels to promote services and provide instruction. Familiarity with guidelines and policies relevant to information delivery and scholarly communication. Experience or interest in the development of add-ons or applications that take advantage of APIs designed to improve interoperability. Experience in continuous improvement and work flow efficiencies, including reviewing legacy systems and practices.
Experience with applications related to interlibrary loan operations including:
Interlibrary loan software such as ILLiad or CLIO
User initiated interlibrary loan software such as WorldCat Navigator, Inn-Reach, Relais
Link Resolver software such as Serials Solutions, SFX, EBSCO ERM.
The work of this position involves the handling of materials and qualified candidates must have the ability to lift up to 35 pounds. Qualified candidates must be able to work effectively in a culturally diverse environment.
UMass Boston is an Affirmative Action, Equal Opportunity, Title IX Employer. Among the procedures which may be used to select personnel to fill vacant positions are review of work experience, reference checks, and interviews. All appointments and promotions will be effective on a Sunday.