Restaurant General Manager (GM)
Drunken Fish Sushi Restaurant & Lounge - Kansas City, MO

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Drunken Fish is an exciting new brand to the Kansas City market. Opening in St. Louis in 2003, we now have 3 exceptional restaurants in the St. Louis Market celebrating 10 years of service. We opened in the Power and Light District, KC just over 2 years ago and now expanding our brand into Leawood at 119th and Roe. Restaurant is set to open in early Spring of this year 2013.

We are now hiring additional team members to support that growth. If you are looking for a growing company with lots of exciting change and opportunity, submit your resume and a member of our administrative team will be in touch shortly.

GM (General Manager)
The General Manager (GM) is the key person responsible for managing the daily operations of the restaurant. Key responsibilities are: increased sales and profitability, mentorship and growth of RM, ARM, and CT’s, customers dining experience, training, effective cost controls of inventory, performance management of employees, and retention of key team members


  • Responsible for the mentorship and growth of RM, ARM and CT
  • Leads and contributes to local meetings with influential and pertinent agenda topics
  • Communicates effectively with the District Manager (DM)
  • Ensure that the restaurant operates efficiently and effectively within the Company’s fiscal and operational guidelines
  • Controls the inventorying of food, liquor and labor costs
  • Responsible for accurate placing, receiving and stocking of all orders
  • Ensure secure, safe handling and transportation of funds
  • Utilize the shop reports, staff evaluations and DM site evaluations to develop guest oriented quality of service and delivering the WOW and cleanliness action plans to enhance guest total satisfaction
  • Support and implement the Company local store marketing programs
  • Ultimately responsible for ALL physical/aesthetic maintenance of the restaurant and maintenance of the drunken fish concept and theme
  • Ensures all operations are in line with company standards, with exceptional scores including:

o P&L Statements, Shop Reports, Health Inspections and DM Site Evaluations

  • Conducts all site evaluations with DM and utilizes team to implement any changes necessary to maintain an exceptional score

Food Preparation and Production

  • Ensure that all menu items are made according to recipe and presented in a manner consistent with all drunken fish locations
  • Maintain a working knowledge of all recipes, products and production procedures
  • Ensure established standards of food safety and sanitation are maintained
  • Purchase food products within established guidelines and protocols
  • Oversee correct receipt, storage and handling of food products to ensure quality and freshness at all times

Staffing and Building Great Teams

  • Conducts final interviews for FOH and BOH staff
  • Ensure daily lunch and dinner pre-shift meetings are done consistently
  • Responsible for hiring, developing and/or replacing staff utilizing the Star Chart
  • Manages the schedules for RM and ARM
  • Manages BOH schedules
  • Over see’s and approves FOH schedules
  • Utilize established methods for interviewing and reference checks using tools provided by the support office
  • Manages FOH schedules
  • Conducts bi-annually management evaluations for RM and ARM
  • Ensures that server evaluations are done on a weekly basis and communicated effectively
  • Orient all new hires utilizing company handbooks and support materials
  • Motivates the RM’s, ARM, and CTs
  • Monitors weekly server evaluations and communicates results effectively with the DM
  • Develop staff members by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
  • Provide training and recognition to employees at all levels and maintains a high team-oriented environment

Administration and Auditing

  • Responsible for all employee files. Ensure that required documentation is complete and accurate within personnel files.
  • Responsible for restaurant P&L and works with RM and ARM to ensure profitability of restaurant
  • Analyze monthly operating statements and determine reasons for variances. Manage operational expenses to maximize profit potential
  • Responsible to meet or exceed budgeted sales and profit goals
  • Oversee all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers compensation reports, governmental compliance, i.e., OSHA posting requirements, federal, state and local labor law postings, manager’s log binder, invoicing, etc.

Preferred Qualifications

  • Education: 4 year college degree or equivalent. Course work in restaurant management
  • 10+ years prior professional experience in restaurant management desired
  • Knowledge of computers

o Microsoft word, Excel, Outlook, PowerPoint, OneNote

  • Good people management skills, communication and listening skills. Must be flexible and adaptable to change
  • Demonstrated time management and organizational skills
  • Must be internally motivated and detail oriented and have a passion for teaching others
  • Must be able to work a flexible schedule including days, nights, weekends and holidays