Restaurant Server (Asian Restaurant)
Fantasy Springs Resort Casino - Indio, CA

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The Server will strive to exceed the expectations of our members and guests. We do everything we can to entertain and serve each member/guest one at a time, making them feel as though we are here just for them. RESPONSIBILITIES: Provides fast, friendly, professional and responsive customer service to the restaurant guests, bussers and restaurant host/hostess. Maintains current and accurate information regarding menu (i.e., pronunciation, preparation techniques, seasonings, ingredients and plate presentation). Suggests items to guests based on expressed guest preference. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. To ensure proper set up and maintenance of service station, tables, and common areas thought-out all dining rooms. Assists bus help, as necessary, in bussing, cleaning and setting tables. Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. Recognizes Diamond & Emerald players and ensures they receive the appropriate service. Knows and promotes current casino events and programs and can give guests directions to all casino areas.This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
Must be 21 years of age. High school diploma or GED/equivalent. Minimum of 1 year of food server experience in a high volume, upscale Asian restaurant preferred. Speak, read and write English fluently. Bilingual in English, Mandarin or Cantonese required. Excellent customer service/communication skills. Food Workers Certificate. (Food handler's card). All positions require a drug screen and background investigation. Employees working the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

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