Restaurant Server
Live Nation Entertainment - Anaheim, CA

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Job Description:
Title: Restaurant Server
Location: House of Blues
Who are we?
Live Nation Entertainment (NYSE-LYV) was formed by the
merger of Live Nation and Ticketmaster Entertainment. We
are the largest live entertainment company in the world,
consisting of five businesses: concert promotion and
venue operations, sponsorship, ticketing solutions,
e-commerce and artist management. We seek to innovate
and enhance the live entertainment experience for
artists and fans: before, during and after the show. In
2009, Live Nation sold 140 million tickets, promoted
21,000 concerts, partnered with 850 sponsors and
averaged 25 million unique monthly users of its
e-commerce sites.
HOB Entertainment, a division of Live Nation
Entertainment, offers exceptional club venues
nationwide. House of Blues Venues provide several genres
of live music, from Rock, Hip Hop, Country, Rock en
EspaƱol, Blues, Jazz, Reggae and Pop. House of Blues
venues are also known for their southern-style cuisine,
juke-joint inspired atmosphere and the World Famous
Gospel Brunch.
House of Blues opened its doors on Thanksgiving Day in
1992, serving its first meal to the local shelters.
Since opening, House of Blues has been committed to
giving back to the community through the International
House of Blues Foundation.
Who are you?
Passionate and motivated. Driven, with an
entrepreneurial spirit. Resourceful, innovative, forward
thinking and committed. At Live Nation Entertainment,
our people embrace these qualities, so if this sounds
like you then please read on!

The Role:
Serve food and beverages to Restaurant guests with
hospitality and a ROCK STAR attitude!

Responsibilities:
  • Greeting guests in a friendly and courteous manner
explaining all specials, promotions and food items on
the menu, and assemble food orders
  • Operate Micros terminal, presenting check in a timely
manner and make accurate change
  • Anticipate and respond to guests' needs; make sure
guest service is friendly, helpful and fast
  • Answer guest questions, make recommendations regarding
menu pricing, preparation, ingredients and plate
presentation, up-sell liquors
  • Sell the house! Have knowledge of all music,
promotional or special events in the venue
  • Suggestively sell beverages and menu items; take
orders
  • Deliver drinks, maneuvering trays through large crowds
  • Maintain line of sight/atmosphere control by
circulating through your work area throughout shift
  • Remove dirty glasses, dishes, ashtrays from tables,
including the lifting/moving of bus tubs up to 25lbs.
  • Clean spills, remove food, trash or other obstacles
from floor using proper lifting techniques
  • Maintain House of Blues safety and sanitation
standards
  • Follow housekeeping standards per HOB policy
  • Keep current on all standard operating procedures
  • Request identification from any guest who appears to
be under 30 years of age
  • Ensure responsible alcohol service per local ordinance
alcohol awareness training and HOB alcohol policies
  • Recognize when guests are becoming too intoxicated and
refuse further service of alcohol in a courteous and
safety-minded manner, bringing it to the attention of
the manager
  • Receive payment and process cash, credit card or
Travelers check transactions according to HOB policy
  • Ensure that comp and void checks are processed
according to HOB policy
  • Assist other servers and staff as needed
  • Attend pre-shift meeting conducted by Manager on Duty
prior to start of each shift

Job Requirements:Required:
  • Valid California Food Handler Certification
  • Tolerance of all cultures, music and art forms
  • Flexible schedule
  • Working Knowledge of basic food service, responsible
alcohol service, drink recipes and garnishes, point of
sales systems
  • 3 years work experience interacting with people in a
positive environment
  • Ability to deal with intoxicated guests in a positive
and safety minded manner
  • Must have a valid alcohol awareness certification or
be capable of obtaining certification

Preferred:
  • Previous Fine Dining Experience
  • Cash handling experience
  • Experience recognizing valid ID's
  • Experience in a live music environment
Physical Demands/Working Environment:
  • Working environment is fast-paced, often loud and
stressful
  • Position requires extended periods of prolonged
standing and working on your feet
  • Must be able to lift or move up to 25 lbs using proper
lifting techniques
If the above description sounds like you and fits your
background, apply online at
http://www.livenation.com/careers/index.html to join the
Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work
authorization which does not require sponsorship by the
employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal
employment opportunity for all applicants regardless of
race, color, religion, sex, gender identity, pregnancy,
national origin, ancestry, citizenship, age, marital
status, physical disability, mental disability, medical
condition, sexual orientation, genetic information, or
any other characteristic protected by state or federal
law.
HIRING PRACTICES
The preceding job description has been designed to
indicate the general nature and level of work performed
by employees within this classification. It is not
designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities, and
qualifications required of employees assigned to this
job.
Live Nation Entertainment recruitment policies are
designed to place the most highly qualified persons
available in a timely and efficient manner. Live Nation
Entertainment may pursue all avenues available,
including promotion from within, employee referrals,
outside advertising, employment agencies, Internet
recruiting, job fairs, college recruiting and search
firms.
Req. Code : 3815
Division/Department : HOBE
Skills : Customer Service - > Face-to-Face Support,
Frontline Support, Phone Support

Live Nation Entertainment - 17 months ago - save job - block
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