Retail Branch Manager
New Penn Financial LLC - Norfolk, VA

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Job Summary

The Branch Manager will be responsible for managing the loan officers at his/her location, including but not limited to: training, tracking and improving employee performance, and administration of policy/procedures. The Branch Manager will also be responsible for reviewing sales, collaborating with operations, and maintaining compliance in accordance to New Penn Financial’s code of conduct.
The ideal candidate will be a proven leader with prior management experience, along with a four year business or finance degree. The successful candidate must also have extensive sales experience in the retail mortgage industry, superior communication skills and ability to report back to senior retail management in a detail-oriented manner.

Primary Job functions

· Manages loan originator sales performance, motivation, scheduling, training, and administration of policies/procedures
· Ensures originations team is presenting loans at appropriate rate, amounts, terms that comply with NPF program guidelines
· Reviews sales pipeline on daily/monthly basis in order to achieve monthly sales goals
· Assists in training/development of loan originators to function in all aspects of loan originations and selling techniques in a sales environment with marketing-supported leads management
· Works with the senior management to achieve team/department goals
· Maintain personal and team compliance with New Penn Financial Code of Conduct
· Collaborates with the Operations Department to assist in the flow of production/sales
· Recruit, interview and select loan originators

Qualifications, Skill and Ability Requirements

· Keep informed of developing trends in the industry
· Perform other duties as assigned by retail senior management
· Ability to supervise workflow with focus on quality results
· Ability to work independently

Education and Experience Requirements

· 4 year business or finance degree preferred
· Must have proven success in managing a team with a minimum production of four million of self-sourced business in a Retail Branch environment
· Must have proven extensive sales experience in the retail mortgage industry
· Ability to provide supporting production documents and trends
· Prior management experience
· Relevant experience in selling mortgage products in the finance company/mortgage industry preferred

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