Retail Brand Expert
Fox Head, Inc. - Mill Creek, PA

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Position Summary:

The Brand Expert will help support Store Management in the execution of the selling culture and operations for a Fox Retail Store through exceeding expectations in programs and company objectives. Our Brand Expert is accountable for achieving all store goals and initiatives through driving sales, supporting store teams, recruiting/training exceptional talent, and achieving superior and consistent operational excellence, while maintaining professional pride and work ethic.

Essential Functions of this Role:

The essential duties and responsibilities of this position include, but are not limited to:
  • Responsible for growing revenues by driving sales through the execution of the Fox selling culture.
  • Support the Store Management in recruiting and training for other brand expert positions.
  • Execute an innovative customer store experience that surprises and excites our customers while exceeding our selling objectives
  • Execute retail operations best practices within a Fox retail store.
  • Maintain policies and procedures for the store.
  • Execute strategies to improve operating results in partnership with Store Management.
  • Monitor individual KPI’s and look for ways to maximize or improve results in partnership with Store Management.
  • Execute store strategies to manage inventory levels and maximize sales opportunities.
  • Execute marketing strategies to achieve and exceed sales goals in partnership with the Store Management.
  • Execute visual merchandising direction from Store Management while maintaining standards and brand image.
  • Support Store Management in the implementation of field training programs.
  • Support the Store Management in the execution of strategic events to increase sales and profitability.
  • Monitor individual time worked and follow Fox store scheduling processes.
  • Attend store sales meetings.
  • Execute checklists to ensure compliance to selling culture and operational policies and procedures.
  • Execute store level procedures related to merchandise flow, store maintenance and sale support functions.
  • Acts as a liaison between Customers and Store Management.
  • Ability to adapt to a fast paced environment, and respond to change effectively.
  • Resolve customer service issues in the store in conjunction with Store Management.
  • Minimize loss through the execution of Fox Retail Stores Loss Prevention program
Minimum Education, Experience and Skills Required:
  • A minimum of 1 year experience with apparel store environment preferred.
  • Knowledge of visual presentation techniques and store layout.
  • Proven ability to plan and accomplish goals with a demonstrated history of exceeding expectations.
  • Demonstrated ability to execute strong selling skills.
  • POS Systems Experience
  • Ability to demonstrate strong people interaction skills.
  • Forward thinking and creative, capable of executing direction from a supervisors.
  • Proven ability to work in a fast paced environment and handle multiple tasks simultaneously.
  • Demonstrated ability to learn difficult concepts quickly, offer creative solutions to problems and maintain a point of view while supporting the ideas of others.
  • General knowledge of retail/math principles with the ability and willingness to work with numbers.
  • Strong organization skills, ability to follow projects/tasks to completion.
  • Outstanding communication skills (verbal, written and presentation).
  • Must be able to interact with all levels of Management and support a diverse work team
Physical Requirements:
  • May have to lift up to 30lbs.
  • Ability to move about a retail store for long periods of time.
  • May be required to stand for long periods of time during a work day.
Scheduling Requirements:
  • May be required to work more than 8 hours during a workday.
  • Required to work evenings, weekends, and holidays.

About this company
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