POSITION SUMMARY The incumbent in this position is responsible for providing superior service to both the internal and external customer. The Golf Shop Attendant reports to the Golf Operations Manager and is responsible for assisting guests with merchandise, questions and comments. Also responsible for ensuring shop is clean and keeping displays fresh with new merchandise and in an orderly condition. JOB DUTIES AND RESPONSIBILITIES (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.) Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. Responsible for the sale of general items for the golf shop and operations; assists guests with merchandise, questions and comments. Ensures merchandise is kept stocked; prepares requests for purchases for approval by supervisor. Makes recommendations for new merchandise. 5Ensures that the golf shop is maintained in a clean condition and all displays are kept fresh with new or additional merchandise.
Pinnacle Entertainment - 15 months ago