Retail Operations Manager
CompUSA - Dover, DE

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The Store Operations Manager is responsible for recruitment, selection, development and training of all retail sales personnel. This position is responsible for maintaining a full staff and effectively supervising all aspects of a retail location. Performs a variety of duties related to sales, finance, retention and customer service in accordance with company policies and procedures under the direction of the General Manager.

  • Consistently achieve sales objectives including activations, accessories, services and revenue goals.
  • Track and measure retail store performance.
  • Managing to a P&L.
  • Effectively manage store payroll including overtime and temp expenses.
  • Manage operating revenues and expenses.
  • Manage daily cycle counts, receiving variances, and quality of inventory.
  • Execution of merchandising and LP standards.
  • Process applicants and potential employees in compliance with company and EEOC standards
  • Guides and evaluates staff's performance by providing timely feedback.
  • Supports employees during the peak period and manages the store schedule.
  • Manages inventory and cash to meet established guidelines.
  • Responsible for daily financial, accounting, and inventory control.
  • Responsible for following safety guidelines as set by the company.
  • Maintains store appearance and merchandising to company standards.
  • Implement store promotions and achieve sales and financial objective, within a timely manner.
  • Efficiently managing all operational functions including receiving/back room, inventory, merchandising and store maintenance.
  • Effectively managing sales and profitability of assigned departments.
  • Actively maintaining a team approach in the day-to-day management of store associates.
  • Assist in special projects or other duties as assigned by management.
  • 3-5 years of retail electronics and/or technology and sales experience a plus.
  • HS diploma or GED required.
  • Understanding of the principles and practices of supervision.
  • Willingness to cooperate and work with others to achieve results.
  • Ability to define problems, define seriousness of problems, collect data, and establish facts
  • Willingness to follow through and complete tasks to meet deadlines.
  • Maintain positive attitude towards co-workers and customers.
  • Effective time management
  • Ability to exercise independent judgment
  • Professional and effective oral and written communication skills
  • Basic computer and network operations such as Window and Word.

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Systemax's system involves being direct. The company is primarily a direct marketer of computers, electronics, and technology products...